Managing Director at Working Feedback, focused on providing businesses recognition for the positive work they do. Working Feedback’s primary focus is to support businesses in being more proactive by running their own client satisfaction survey. This allows them to find out details of what they’re doing right and how they can improve. Each survey is bespoke providing each client with the information they need from their customers. Clients have seen a rise in web traffic and increase in referrals. When businesses want clients to be aware of other services, we not only inform their customers but are able to pass on who is interested in which service. From multiple collection methods, online tools and automation features, Working Feedback will ensure that each customer review works effectively and consistently. When responses are received, the feedback is moderated and distributed automatically across social media, keeping online presence up-to-date and building search engine rankings.As a company, we are very proud to be strategic partners with NHS choices, the Care Quality Commission and Bluebird Care.