John Calloway Jr Email & Phone Number

Los Angeles, Ca, Us

Orlando, Florida, Us

Specialized in operations, Corporate Social Responsibility, Human Resources, and project management, I lead organizational efficiency and sustainability initiatives through a strategic approach. My expertise in compliance, Diversity, Equity, and Inclusion, and operational alignment with corporate goals facilitates the navigation of complex talent management challenges to meet organizational objectives.I manage data-driven HR and operations consulting with a focus on compliance, DEI, and strategic alignment, adept at transforming complex HR landscapes to achieve key business outcomes. As an innovator in workforce development and retention, I devise strategies that boost employee engagement and performance, earning recognition for setting industry standards in staff retention and fortifying organizational culture.My development and execution of CSR and community engagement initiatives have resulted in significant, measurable impacts across numerous statewide regions, underlining my commitment to making a positive difference in the communities we serve.

Tallahassee, Florida, Us

Leading the Diversity, Equity & Inclusion department, I focused on fostering an inclusive culture for over 10,000 employees across manufacturing, retail, and corporate sectors. My efforts in developing targeted training and development programs, ensuring policy compliance, and enhancing collaboration with talent acquisition have significantly boosted employee retention and satisfaction.As a strategic advisor to C-suite executives, I've guided the revision and development of corporate policies and standard operating procedures with an emphasis on DEI, EEO, and CSR, ensuring our practices reflect our commitment to diversity and inclusion. My role also involved overseeing succession planning and team development programs, supporting a culture of growth and providing clear pathways for future leadership within the company.In addition, I led the creation of our annual ESG reports, offering a transparent overview of our sustainability efforts and progress towards environmental and social goals. My commitment extended beyond internal policies to driving national social justice initiatives, volunteerism, and charity partnerships, emphasizing our dedication to community engagement and support. My approach has been to cultivate an environment where every employee feels valued and empowered, contributing to a workplace that celebrates diversity and champions inclusion.

Tallahassee, Florida, Us

In my role as Director of Performance & Talent Management, I led a comprehensive strategy to enhance talent acquisition, development, and retention for over 10,000 employees across various sectors including manufacturing, retail, and corporate. My leadership extended across Performance Management, Recruiting, Onboarding, and Learning & Development (L&D) teams, where I focused on optimizing processes through Lean methodologies to boost efficiency and effectiveness.I was responsible for guiding HR initiatives that not only streamlined performance management, recruiting, and onboarding but also ensured our practices were in compliance with state-based staffing guidelines and labor laws. My approach to data-driven decision-making allowed us to benchmark our practices against industry trends, ensuring we stayed ahead in talent management strategies.One of my key achievements was the implementation of cutting-edge performance evaluation, succession planning, and onboarding tools, leveraging Lean methodologies to enhance operational efficiency. I led the development and execution of performance and talent management strategies, including KPIs, coaching, and company-wide processes, which significantly contributed to our organizational growth.A notable project under my leadership was the successful rollout of SuccessFactors and LITMOS, where I oversaw the training structure and ensured compliance, thereby enhancing our learning and development infrastructure. This initiative not only improved employee engagement but also positioned our company as a leader in talent management practices. Efficiently implemented and supervised HR processes in startup phase, enhancing operations and Job Satisfaction.

Bentonville, Arkansas, Us

As the Director of Store Operations & Training Academy for a leading Walmart Supercenter in Orlando, I played a pivotal role in driving the store to achieve $120M in annual revenue. My responsibilities extended beyond managing the store's operations and HR functions to overseeing the Corporate Training Academy, including its staff of Training Managers, Facilitators, and Academy Site Manager.Under my leadership, the store saw remarkable improvements in employee engagement and performance, with a team of over 500 employees and an on-site HR team. I was instrumental in enhancing employee satisfaction, and leading employee relations, which led to a 10% increase in employee engagement and a 2% reduction in shrink, significantly bolstering retention rates.My strategic focus on KPIs, merchandising, and community relations helped us surpass our 2021 sales targets, achieving 109% to sales and 107% to profit. I turned around an underperforming store by instituting key processes and fostering a culture of accountability, culminating in a 96% customer satisfaction rate in 2020.A champion of recruitment, training, and retention, I ensured compliance with federal and state labor standards, maintaining optimal staffing levels. My efforts in conducting thorough performance evaluations and implementing strategic solutions to address performance gaps contributed significantly to the store's success and its standing in the community.

Bentonville, Arkansas, Us

As Senior Manager of Regional Operations, I led operations strategy, regional merchandising strategies, HR transformations, and in-store and digital product availability across four regional business units, impacting over 200,000 staff and generating $30 billion annually across Florida, North Carolina, and Virginia. I partnered with four Regional Vice Presidents to drive operations process adherence, operational excellence, HRIS implementation, workforce planning, scheduling adherence, and organizational development for over 300 retail stores. Responsible for generating profit and cost mitigation. Additionally I led technology and automation implementation and day to day management, achieving 91-96% adherence to KPIs, which boosted product availability, sales, and district performance. By fostering a culture of feedback, succession planning, and staff development, I created a high-performance environment focused on engagement and continuous improvement.

Bentonville, Arkansas, Us

My role as Regional Talent Development & Training Manager centered on keeping updated of the latest trends in retail, leadership, and technology to incorporate innovative practices into our operations. I was responsible for enhancing talent development by identifying key training opportunities, managing performance indicators, and refining our training programs to ensure leadership excellence.Through detailed analysis using surveys, interviews, and focus groups, I accurately determined training needs, enabling the strategic development and implementation of talent development initiatives across various regions and divisions. This collaborative effort involved working closely with senior leadership to create content that promotes leadership skills and professional growth among employees.A significant achievement was ensuring over 95% compliance with training requirements across three regions, positively affecting over 100,000 associates. This was accomplished through effective partnerships with headquarters and field compliance teams. Additionally, I played a crucial role in leading and supporting divisional project management efforts, contributing to our overall operational success and efficiency.

Bentonville, Arkansas, Us

In my role as HR and Operations Manager, I managed a $70+ million store, leading to a significant process optimization that resulted in a $500,000 reduction in shrinkage. I was responsible for a team of over 300 employees across various departments, ensuring cohesive operation and productivity.I oversaw all in-store HR functions, including enhancing employee relations, optimizing scheduling, boosting engagement, and improving attendance rates. My focus on streamlining HR dashboard metrics and training initiatives led to more effective management and employee development.A key part of my duties involved enforcing strict compliance with legal and company ethics policies, which played a crucial role in maintaining store safety and security. I also managed comprehensive store processes, from ordering to sales, focusing on efficient planning, stocking, and support systems to ensure operational excellence.I led recruitment, training, and retention efforts, adhering to federal and state labor standards to maintain optimal staffing levels. By conducting thorough performance evaluations and implementing strategic solutions to address performance gaps, I contributed to the store's success and employee satisfaction.

Bachelor Of Business Administration - Bba, Human Resources Management/Personnel Administration, General

Master Of Business Administration - Mba