Q1 2024 - Closed the largest deal in Enterprise history for $21K MRR ($787K TCV).Q2 2024 - Closed the largest deal in Public Sector history for $17K MRR ($220K TCV).

Partnered with AEs from both the Healthcare and Integrations teams in 2023 to provide full deal support including prospecting, technical discovery, demoing, and more.Owned the technical elements of the RFP and security documentation process.Served as a technical expert in all Sprout products and features for our customers as well as the broader Solutions Engineering team and company.Closed over $31K MRR ($372K ACV) in 2023 during ramp.

Achieved 200% of 2021 Q3 ACV goal of $600KNamed to Big Kahuna Club, Q3, 2021Achieved 142% of 2021 Q4 ACV goal of $1.1MFinalist for OwnBackup 2021 Above & Beyond awardWinner OwnBackup 2021 Solution Engineer MVP NSA CommercialNamed to 2021 President’s ClubNamed to Big Kahuna Club, Q4, 2021Named to Big Kahuna Club, Q2, 2022Member of Alpha Team in charge of being the SME and developing the go to market strategy of the new Secure productWorked with enablement team to create and revise various BrainShark courses around product training and sales processServed as "interview coach" for potential new hires preparing for their final presentations

Answer and review all Commercial infosecs.Contributed to over $3M in revenue in 2019Winner OwnBackup Solution Engineer Revenue Contribution - NSA H2 2019Named to 2019 President’s ClubAchieved 146% of 2020 Q1 ACV goal of $450KAchieved 151% of 2020 Q2 ACV goal of $450KAchieved 166% of 2020 Q3 ACV goal of $450KAchieved 125% of 2020 Q4 ACV goal of $1MContributed to over $3.3M in revenue in 2020Winner OwnBackup Solution Engineer Commercial Team Big Kahuna 2020Winner OwnBackup Solution Engineer MVP - CommercialNamed to 2020 President’s ClubAchieved 191% of 2021 Q1 ACV goal of $500KNamed to Big Kahuna Club, Q1, 2021Winner FY21 Q2 Commercial SpiffWorked with CRM team to create new Salesforce object "SE Insights" attached to opportunitiesInterviewed numerous candidates for various sales roles

Deliver killer product demonstrations to set OwnBackup apart from other solutions.Be an evangelist of the need to for enterprises to backup and own their SaaS application data.Respond to functional and technical elements of RFIs/RFPs.Convey customer requirements to Product Management teams and help validate functionality.Maintain a regular Customer feedback channel and provide inputs for product development.Winner of the Salesforce Admin Webinar Demo Jam July 2018Winner of the Salesforce Admin Demo Jam Dreamforce 2018Winner of the Salesforce Admin Webinar Demo Jam December 2018Contributed to over $1M in revenue in 2018Named to 2018 President’s ClubWinner of the London's Calling Salesforce Demo Jam March 2019Winner OwnBackup Presales Revenue Contribution H1 2019Winner of the Salesforce Los Angeles World Tour Demo Jam August 2019Winner of the Salesforce Admin Demo Jam Dreamforce 2019Recreated the Commercial SE ramp plan

Lead system administrator of Salesforce.com (almost 200 users).Responsible for handling the day to day administrative duties of Salesforce.com.Create customized fields, objects, validation rules and workflow rules to successfully manage accounts, contacts, and opportunities.Responsible for maintaining the production instance as well as all test environments, to ensure the cleanliness of the data.Extract, analyze, cleanse and update data from Salesforce.com and other integrated tools routinely.Conduct monthly training sessions for new hires.Meet with various department directors and presidents in order to improve operational efficiency and deliver a better experience to the company.Create custom reports and dashboards for various departments in order to present key numbers in an easy to view medium. Support marketing campaign strategy and implementation within Salesforce.com and HubSpot, ClearSlide and Splash.Created the current lead process for Marketing and Sales and defined each stage for both departments.Analyze 3rd party applications to suggest ways to improve the current status of the Salesforce application.Admin for apps such as LinkPoint360, Conga, and Adobe Sign.

Promoted to manage marketing operations as administrator of Salesforce.com (almost 200 users) and other 3rd party sales/marketing integrations for Sprinklr, an enterprise social media management company.Developed the strategy for tracking marketing programs of lead generation, inside sales, and events, generating over 450% lead growth.Created customized fields for successfully managing leads, contacts and opportunities.Responsible for maintaining the database as well as ensuring the cleanliness of the data.Extracted, analyzed, cleansed and updated data from Salesforce.com and other integrated tools routinely.Participated in ongoing decisions concerning data collections, methodology, best practices for ensuring accurate and clean data.Created reports and performed data extracts to identify sales cycle, opportunities, campaign conversions and performance, and presented results to management.Maintained data integration between Salesforce.com and Act-On applications.Responsible for providing accurate and clean data in support of marketing campaigns.Supported marketing campaign strategy and implementation within Salesforce.com and Act-On.Analyzed 3rd party marketing lists to suggest and implemented best practices for enabling said lists in the sales tools for the company.Assisted with executing social media strategy and initiatives.Assisted with planning contests and other community initiatives.Managed, measured, and reported on campaigns across different social platforms.

Promoted to manage IT operations in addition to Salesforce.com (about 75 users) and other 3rd party sales/marketing tools.Created and maintained an asset inventory program for all hardware and software solutions for both new hires and existing employees.Lead project for implementing new biometrics security system in office, as well as installing the wireless internet network on new floors.Developed prospect outreach model, and executed lead generation programs for inbound and outbound sales teams.Developed and implemented direct mail and email plans, tracked results, and provided analysis and recommendations for future improvements.

Promoted to head system administrator of Salesforce.com (about 40 users) and other 3rd party sales/marketing tools.Created and maintained new fields, formulas, objects, validation rules, workflow rules and new users.Created and managed reporting and metrics as well as dashboards.Developed basic workflows and triggers.Evaluated new tools as they become available on the force.com platform.Trained new Salesforce.com users and supported current Salesforce.com users.Managed support functions essential to the global sales force productivity.Coordinated sales forecasting, planning, budgeting processes and sales training for new hires.Maintained high levels of quality, accuracy and process consistency in the sales organization’s planning efforts.Worked closely with sales management to inspect sales process quality and prioritize opportunities for improvement.Assisted sales management in understanding process bottlenecks and inconsistencies. Monitored the accuracy and efficient distribution of sales reports and other intelligence essential to the sales organization.Defined reports globally and ensure the Regional Sales Managers are consistently representing the data.

Manager of the inside sales team, growing from 2 to 8 members, for the world’s most proven enterprise social media management platform, utilized by many Global Fortune 2000 companies.Named the Sales MVP for Q3 2012, and reached 100% of yearly quota in 4.5 months.Successfully cultivated a sales campaign that resulted in $600K+ in new revenue.Qualified potential leads through discovery calls and product demos.Sold to the social media directors, community manager, CMOs and CIOs within the Global 2000 companies.Worked closely with the outside sales representatives and marketing engineers to understand the sales process and convey key differentiators of Sprinklr’s product to potential customers.

Creator of the inside sales department, including the overall sales strategy and processes such as needs assessment and generated pricing proposals for potential customers.Admin for the NetSuite database.Performed cold calling to new laboratories and hospitals in North America.Developed PowerPoint presentations and hosted demos of products both live and virtually.Attended National and Regional sales events and trade shows as needed.

Assistant to Senior Sales Manager and inside sales rep supporting 11 account managers, performed cold calling and maintained updated reseller database in Salesforce.com.Achieved 100% of team revenue goal for 2007, 2008, 2009 and increased market share by triple for display product categories.Attended National and Regional sales events and product showcases as needed.Created and maintained weekly and monthly reports regarding inventory, sales, budget, market share and commissions.Provided inside sales support by maintaining ongoing contact via phone and email with all customers to ensure high levels of customer satisfaction.Determined product availability in order to update forecasts for each account and follow up with customers regarding pending orders when ETA fluctuates.Provided internal support to Account Managers by interacting with A/R and Logistics and follow up on PICK/HOLD reports.Assisted Account Managers in the implementation of marketing plans and sales programs.Filled in as a back up for processing bids and SPAs.

Conducted inside sales, provided superior customer service, and consistently met and/or exceeded all sales goals set by management.Frequently named to the "Top 10 Sales People of the Week" lists.Named #5 in company in total net sales the 1st half of 2007.Named #1 in company in credit card sales percentage the 1st half of 2007.Named #1 in company in average order value the 1st half of 2007.

Conducted inside sales and regularly met and/or exceeded all sales goals set by management.Generated price quotes to assist outside salesmen.Provided customer service.Handled IT problems in house whenever needed.Packed and shipped goods whenever needed.

Verified all sales made by about 20-30 Telemarketing Sales Representatives.Completed all paperwork after shifts, including the calculations of sales per hour, credit card percentage, restart percentage, downtime, etc.Motivated and trained Telemarketing Sales Representatives to increase productivity.Created and successfully implemented various Excel templates used to analyze results.

Sold New York Times subscriptions nationwide.Averaged 2.3 Sales Per Hour, more than double the desired Sales Per Hour, which is 1.0.Top credit card producer 5 weeks straight.