John H. Email & Phone Number

Guildford, Surrey, United Kingdom

The UK's biggest water and sewerage company with 14 million customers across London and the Thames

Reading, United Kingdom

● Effective scheduling of planned and high priority work to 60 plus field technicians● Management of released jobs through SAP and ClickSchedule. All jobs having priority scale and Service Level Agreement time constraints● Remained in constant communication with the technicians whilst actively trouble-shooting and re-routing work to obtain the best optimum schedule● Working quickly and concisely, against targets set by the Water Services Regulation Authority… Show more ● Effective scheduling of planned and high priority work to 60 plus field technicians● Management of released jobs through SAP and ClickSchedule. All jobs having priority scale and Service Level Agreement time constraints● Remained in constant communication with the technicians whilst actively trouble-shooting and re-routing work to obtain the best optimum schedule● Working quickly and concisely, against targets set by the Water Services Regulation Authority, Ofwat● Operated and managed expectations within a successful team and covering the functions of team colleagues when required Show less

Basingstoke, Hampshire

A $10 billion global healthcare provider of medical devices and medical suppliesSupporting the Planning team with a variety of tasks:● Processing system requests quickly and efficiently- Maintaining data integrity to ensure all relevant data is up-to-date- Sales order and purchase order placement and management of due dates● Adapted quickly to new systems and processes

Basingstoke, Hampshire.

● Planned and Coordinated the supply of healthcare products to markets within EMEA region- Coordinated and controlled inventory, through sales orders and purchase orders- Primary customer service contact for the distribution centres and the markets- Ensured the correct inventory reached its destination on time (against fixed lead-times) and informed the markets of supply issues or delays when relevant- Optimised supply chain performance to meet and exceed… Show more ● Planned and Coordinated the supply of healthcare products to markets within EMEA region- Coordinated and controlled inventory, through sales orders and purchase orders- Primary customer service contact for the distribution centres and the markets- Ensured the correct inventory reached its destination on time (against fixed lead-times) and informed the markets of supply issues or delays when relevant- Optimised supply chain performance to meet and exceed business requirements through the analysis of reports, matching forecast with demand and challenging the markets where applicable- Built and maintained relationships with colleagues, both in the UK and internationally, which allowed for best possible customer support, against service level agreements- Established and chaired monthly conference calls with the markets to discuss strategic issues, including analysis of Key Performance Indicators for improved supply chain● Responsible for the Drop Shipment process (inventory sourced from Covidien and 3rd party suppliers, delivered directly to end customers) - Delegated tasks to team members● Operated within a team - Repositioned inventory throughout Covidien’s four European distribution centres, to accommodate for country forecast, against set delivery schedules Show less

A global provider of products and services to customers in more than 60 countries with 100,000 employees worldwide. Employed within the healthcare segment of the business, providing custom and stock orthopaedic products● Primary customer service contact for the National Health Service and private patients● Administered key hospital accounts, encompassing:- Product supply from company distribution centres and external suppliers- Booked clinical appointments with the hospital… Show more A global provider of products and services to customers in more than 60 countries with 100,000 employees worldwide. Employed within the healthcare segment of the business, providing custom and stock orthopaedic products● Primary customer service contact for the National Health Service and private patients● Administered key hospital accounts, encompassing:- Product supply from company distribution centres and external suppliers- Booked clinical appointments with the hospital or direct with the patient- Ensured all custom orthotic devices were delivered on time for patient appointments● Utilised the company’s in-house computer applications for a variety of tasks:- Daily processing of hospital orders and rectifying discrepancies- System administration to accommodate for the exchange or return of products- Pricing enquiries, product availability, payment transactions, invoicing Show less