John Cansdell Email & Phone Number

Brisbane City, QLD, AU

Brisbane, Queensland, Australia

Very fortunate to lead a team of software engineers on the mission to serve our everyday community heros. My role leads development staff as well as exploring new technical opportunites for STEMLogic.

Brisbane, Queensland, Australia

SDSI relies on forward project momentum to drive innovation and change within the Emergency Services community. I am currently providing expert consultation to a number of pivotal client projects that will further equip clients to maintain their world-class industry status and capability, and in turn bolster SDSI's ability to service and support their.

Since inception SDSI has been focused on diligent Business Process management, implementing and maintaining ISO9001 early. ISO27001 is now here and SDSI has moved early in certifying to ISO27001. As Business Process Specialist, I was initially responsible for working with the Quality Systems Manager to implement ISO27001 from the ground up. Following.

Brisbane, Queensland, Australia

A corporate restructure brought about the urgent need for a Software Development team manager to manage and lead the team of professional engineers. I was initially tasked with bringing a critical project to delivery, which shortly thereafter completed a successful rollout and has now become a critical stepping stone to a new chapter for SDSI's product.

Brisbane, Queensland, Australia

This role has evolved with the organisation. In a given day I could be mentoring Support staff, working through Business Development projects, steering software engineering through project management, leading the organisation through implementation of Information Security standard ISO27001, as well as applying my 10+ years of solution knowledge to critical.

My IT career started in the deep end, with 24x7 Support for mission critical clients that were all remote. Challenges came often with many new solution integrations happening alongside Support.I also took on responsibility for maintaining the office computer network which comprised a Microsoft Small Business server, a workstation for each team member and.

Brisbane, Australia

The VP Global Support at SDSI supervises and mentors the Support Engineer team at SDSI in their work to maintain and enhance the mission critical data systems installed at our domestic and international customer sites. Responsibility for ensuring frontline 24/7/365 support offering runs smoothly in times of need.Now managing this team that I worked in for.

As Senior Support Engineer I was recognised as possessing in-depth knowledge and highly refined skills required for SDSI's support operation. In addition to the Support Engineer role I was charged with the responsibility of training and supervising junior staff.

Brisbane

A fully technical role, as Support Engineer I was required to engage with customers to understand their needs and develop a solution. Business-as-usual support involved in-depth Level 2 troubleshooting, engaging with the Engineering team on tricky problems and on-call responses to mission critical systems. Aside from this, project work was an important.

Mba, Business, Distinction

Activities and Societies: GBS Networking functions

Binftech(Hons), Software Engineering

Company Directors Course, Business/Commerce, General