•Received, revised, and placed 10-15 customer’s orders daily into our JDE sales program daily. •Analyzing customer shopping data to optimize sales efforts and better identify potential customers.•Collaborated with staff members from other departments such as marketing, logistics and Supply-Chain to optimize sales.•Expanded my responsibilities to include Supply-Chain tasks. •Created organized and easy to follow charts using Tableau software to ensure full transparency to our management team on how much daily product we have for sale to our customers.

•Interact extensively with customers to achieve timely issue resolution while maintaining high standards for dock organization and cleanliness.•Managed a group of 5-10 customer service staff to assist in daily operations and help with customer issues. •Utilize knowledge base and training to accurately answer customer questions while following all required policies and procedures.

•Examining the company’s resource management and looking for ways to boost employee productivity•Establishing objectives for increased output and improved efficiency•Locating problems in the company’s supply chain through quality control checks

•Performs digital imaging production work for digitization projects such as hands-on digitization, post-processing, quality control and digital asset management.•Received, revised, and processed 60-70 blueprint proposals per 8-hour shift•Converting physical blue prints into compiled digital file or creating multiple sets of smaller physical blueprints for project managers, engineers to larger sets for job-site.