John Carrell Email & Phone Number

Chicago, Illinois, United States

• Trained IBMers globally in watsonx products. • During the initial roll-outs of watsonx.ai, watsonx.data, and watsonx.governance, helped to design and deliver trainings that educated over 1000 IBMers over the course of 6 months. • Traveled to several US locations to help with or lead trainings • Delivered a training solo in Madrid to ~45 IBMers from over 9 different countries• Built and maintained internal business solutions • Helped to build and maintain the CE Technology Patterns sites • Wrote a custom reverse-proxy to enable authentication and admit IBM Business Partners, deployed on the Cirrus platform • Designed, built, and maintained the watsonx Demo Hub, a web application with curated, searchable demo assets accessed by ~1500 unique users per month • Led a team of AI Engineers to build an AI-infused search assistant for the STARS application • The solution involved watsonx Discovery, Watson Assistant, watsonx.ai, and a custom UI

Chicago, Illinois, United States

• As a Client Engineering Technology Engineer, designed, built, deployed, and presented custom demos to show customers “the art of the possible.” • Employed discovery activities to isolate customer pain points • Employed solutioning activities to develop a tightly scoped problem domain, and a 6-8 week-long collaborative project • Built, configured, and integrated various components to build demos that would demonstrate the business value of the solution• Solutions included custom code, IBM offerings (SaaS and traditional), and open-source software• Projects leveraged the expertise of various Client Engineering roles including designers, business technology leaders, AI engineers, and solution architects.• Worked on 15 opportunities with a total closed business exceeding $72M USD.

Chicago, Illinois, United States

• As an “IBM Expertise Connect” TAM, established a long-term relationship with Citigroup as their trusted advisor • Collaborated on a new internal user storage provisioning portal, contributing to architecture, integration with COS APIs, and development • By championing preparedness and automation, brought stability to a long tradition of system upgrade and expansion procrastination resulting in vastly improved system stability • Citigroup attested to the value of the year-long Expertise Connect contract by renewing it for a second year after my tenure generating over $400K USD in services revenue.

Chicago, Illinois, United States

As a Cloud Object Storage Presales Engineer, I served the storage sales organization with deep technical product knowledge to answer questions, respond to RFPs/RFIs/Public Tenders and design COS system configurations in preparation for pricing and deployment of an opportunity.

Chicago, Il

• As a software engineer duties include working with existing code to add new functionality, implement major refactoring and source defects as well as designing, writing and testing new modules to fulfill new requirements.• Languages include Python, Javascript, HTML, CSS, Shell Scripting• Frameworks and technologies include MongoDB, SQL, Django, Git, Confluence, Jenkins, JIRA• Extra responsibilities include participating in interviews of candidates for our team and other teams, resolving issues in the data center.

Chicago, Illinois

My current course is a capstone course called "Web Systems Integration" that requires students to synthesize the knowledge gained in several prerequisite courses by creating a full-stack web application.

Washington D.C. Metro Area

• As a Test Engineer duties include enrolling data in test environments, generating and submitting test data and interacting with back end databases to analyze artifacts of tests• Work involves XML, XOP and other file formats• Oracle Database interaction using SQL• Championing test automation using PL/SQL• Work in both Windows and Linux environments

Arlington, Va

• As an IT consultant with Geopliant primary duties included software testing on Android, iOS and web platforms, data analysis, data migration, macro design and coding, and web development.• Implemented data conversion tool using Google Scripts• Testing involved debugging Android App using Android Debug Bridge via Linux Command Line• Created custom CRM using Google Sheets

Northern Virginia

• As a client-facing professional at The Home Depot, duties include execution of home kitchen renovation initiatives. Scope of work include customer sales consultation, project cost estimation, and project lifecycle management for each renovation project.• Typical projects range from $10k – $60k in cost and include balancing in-house resources, contractor, and vendor time-lines to meet client priorities and expectations.

Greater Chicago Area

• Primary duties included executing initiatives related to increasing sales by leveraging opportunities identified through customer interactions, cold/warm outbound calls, and lead-list mining. Efforts included reporting key performance metrics related to loan opportunities, loan conversions, loans processed, and completed loans.• Additional responsibilities included working in the capacity of Personal Banker to enhance the overall customer experience. These duties included processing customer transactions, new customer enrollment, loan requests, and addressing service inquiries and escalations.

Master Of Science (M.S.), Information Technology, 4.0

Activities and Societies: Interned at Geopliant as an IT ConsultantGraduated in May 2015 with 4.0 GPA Recipient of The 2015 IT Academic.

Bachelor Of Arts (B.A.), Drama Design Technology

Computer Science