John Carroll Email & Phone Number

North Richland Hills, Texas, Us

Career break post layoff and caregiving.

Raleigh, North Carolina, Us

Here, I direct and oversee Home Internet for the North and South Regions for the sales organization, driving operations and management of sales team in driving home internet sales, managing client relationships, and identifying opportunities for growth and expansion. • Positioned the business for growth, building and developing client relationships while fostering a positive team culture.• Constructed a comprehensive $30M sales plan for 2023, collaborating with executive leadership to develop strategy.• Built out all training, Company Support tools and resources, for Home Internet launch.

Toledo, Ohio, Us

In this position, I drove profits and led teams in achieving results, overseeing regions comprising 4 or more districts and 75-100 individual store locations across FL, GA, AL, MS, TX, VA, OH, IL, MI, PA, MD, NY, VT, and NH with 500+ employees for one of the largest Verizon premium retailers in the United States. I was charged with steering the success of region to direct profitability while ensuring world-class customer service and loyalty and heading up store operations. I rallied team to in meeting and surpassing monthly sales quotas, leveraging innovative and motivating techniques. I also evaluated, managed performance, and held teams to the highest level of accountability. I ensured integrity across region and compliance with visual merchandising processes.• Led District Managers to ensure the success of their region by delivering ongoing training on best practices, ensuring resources were available to facilitate achievement of objectives and recruiting / retaining top talent.• Collaborated closely with District Managers on building excellent sales teams through identification of successful sales skills and behaviors.• Directed and coordinated the activities of the store sales staff to accomplish sales, productivity, and profit goals.• Analyzed store sales and productivity data and conducted audits on results to improve accuracy and facilitate decision-making efforts.• Partnered with executives to develop plans of action to achieve initiatives, specifically financial and profitability goals.• Served as primary liaison between Go Wireless corporate executive operations and store sales operations by providing continual feedback on the trends, goals, and needs of region and the effectiveness of our company programs, products, policies, and procedures.• Clearly communicated company objectives, priorities, policies and procedures to District and Store Managers and met regularly to review progress and needs of region.

Raleigh, Nc, Us

In this role, I spearheaded sales initiatives at multiple locations throughout the United States for the market leader in wireless retail. I led teams in ensuring customers had access to an expansive selection of wireless products, comprehensive calling plan choices, and exemplary customer service.• Analyzed regional market trends to discover new opportunities for growth.• Conducted in-depth research into customer habits, trends in market and competitor activities.• Owned strategy development and results for sales territory, managing facets of product sales, education, and brand awareness initiatives.

Here, I built out and expanded operations for this startup, growing company from 0 to 45 stores, driving and directing all sales, marketing, and staffing/talent initiatives, positioning company for successful sale.• Delivered sell-through of product orders by planning and implementing successful operational strategies.• Maintained active sales contacts with assigned accounts to keep communication open and capture consistent revenue.• Conceptualized and executed innovative strategies to promote products in assigned territory.• Drafted detailed and accurate sales reports for distribution to management.

Bachelors Business Management

Bachelors Business Management