John Carson Email & Phone Number

Arkansas, United States

Arkansas, United States

Arkansas, United States

► Attended call servicing location to fix issues with printers. Traveled to specific locations outside of local areas. Developed and implemented improvements using Root Cause Failure Analysis (RCFA) process to prevent reoccurring equipment failures.► Organized field into regions and zones to more easily account my compliance insuring no wells were missed. Achieved 100% compliance for every month saving Xerox over $XXK in fines per month.► Completed monthly preventative maintenance on all network related equipment installed on-site including tracking anti-virus, backup, and WSUS statuses. ► Provided installation, maintenance, repaired production printers to meet customer expectations. Ensured systematic customer relations and telephone contact. Managed costs (parts, consumables, tools and assets).► Ensured quality of repairs, thanks to technical competence and mastery of procedures. Prepared for on-site installation and repairs by examining building layout, anticipating difficulties, gathering data and coordinating on-site work, as necessary.► Provided feedback on activity (system reports), on specific requests from hierarchy, on specific requests from customers, on competition (to marketing and/ or the sales team), on suggestions for product/ method improvements that may contribute to increased equipment reliability or improved service quality. ► Prioritized work for the partnered company insured compliance was always met and went above and beyond expectations. Became one of the leading regions for compliance essentially repairing strained relationship.► Became fully knowledgeable in each company's machines leading to a higher customer satisfaction. Charged with providing solutions for two different company printers with completely different designs.

Fort Smith, Arkansas, United States

► Maintained gas quantity and quality. Ensured project compliance with government rules and regulations; and maintained well field data base and associated logs in proper order. Ensured all analytical equipment calibrations and record keeping were current. ► Took wellhead readings, coordinated, and verified corrective actions to maintain daily compliance. Observed applicable safety and environment regulations while performing assigned tasks. ► Assisted supervisory staff with operational planning of construction projects and gas collection field expansions. Responded to call outs and work overtime. Maintained cleanliness and upkeep of plant, office, shop, and company vehicles.

Fort Smith, Arkansas, United States

► Delivered and maintained medical equipment and supplies. Organized, coordinated and directed support for more than XXX outpatient visits per month. Demonstrated and educated patients on care and use of equipment.► Charged with updating and maintaining XXXX medical records; performed customer support activities and communicated directly with patients answering and assisting with concerns as able. Repaired and provided maintenance on equipment as needed. ► Performed administrative duties, including answering telephones, greeting patients, arranging for hospital admission and laboratory services if needed. Assisted with keeping in stock all necessary equipment needed.