John Carter Email & Phone Number

Alpharetta, Ga, Us

Alpharetta, Georgia, Us

New York City, New York, Us

- P&L Responsibility for Cloud and Managed Services Division- Responsible for the Managed Services and Cloud Computing division of CDI encompassing all aspects of managed services, service desk, helpdesk, NOC, public and private cloud computing, Onshore and Offshore support teams Built and led the Cloud and Managed Services Division, overseeing all aspects, including P&L responsibility, service desk, private and public cloud offerings, security and compliance.- Built industry first ServiceNow managed service which became one of our fastest growing services.- High growth via organic sales and aggressive M&A leading to over 160 employees and 7 datacenters.- Built a combination of onshore and offshore delivery teams to provide high client and employee satisfaction.- Built and managed pre-sales, inside sales and sales overlay teams to drive revenue and work with outside care VAR reps.- Collaborated with other executive and division leaders to launch and support new practice areas such as Amazon AWS, Security, Microsoft Azure, and ServiceNow with a focus on building recurring revenue streams.- Launched master agent program.- Built and led internal corporate security & compliance program as well as fast growing client facing offerings around security & CISO services.- Industry Recognition:CRN MSP 500 List, Elite 150CRN Tech Elite 250MSP Mentor 501 Global EliteCisco CMSP - Master Service ProviderVMWare Enterprise Cloud PartnerAmazon AWS Advanced Partner

- Founder and CEO/President - Created one of the first fixed-fee managed services providers in the country- Quickly grew company via aggressive organic growth and strategic acquisitions - Became the leader in SMB Managed Services in Atlanta- Company was acquired by Computer Design & Integration- MSP Mentor Global 501- MSP Mentor Top 250 Industry Minds 2008, 2009- Top 25 Atlanta Entrepreneurs 2009- Inc Magazine Fastest Growing Companies 2009, 2010

- Executive Management Team Member reporting to CEO- Main interface and point of contact for German based Venture Capital Firm- Defined company products and go to market strategy for all services and hosted solutions- Oversaw all sales and marketing initiatives- Managed 8 person sales team- Established and maintained Citrix ASP Partner Relationship- Responsible for all Product Development inclusive of cost modeling and GTM strategy- Successfully launched new Matrix42 Enterprise RMM Software (Network and Systems Management) offering in the U.S. -The company was acquired by German Ventures- Citrix #1 ASP Partner, North America

- Reported to President- Sold Data Center solutions including Citrix, Storage and Clustering to the Commercial and Enterprise space- Launched the Application Service Provider (ASP) / Hosting division- Grew ASP division quickly to become the largest Citrix ASP in the U.S. - Company was acquired by Outerbounds Technologies.

- Provided complete systems integration services including internet connectivity, networking and LAN/WAN communications to a diverse portfolio of businesses- Managed the sales and marketing efforts - Performed systems analysis and technical consulting for key clients- Coordinated relationships with new prospects and third party vendors to increase referrals and uncover new sales channels- Managed the sales team with process to include proposal generation, SOWs and automated contracts leading to a three fold increase in company services revenue- Personally managed key client accounts including Kroger, Main Street Banks, and Prudential RE- Consistently exceeded personal sales quota of $1,500,000 of consulting and professional services- Proactively created new revenue stream as an Application Service Provider (ASP)- Assisted the professional services group with system designs and technical consulting activities.- Established and managed vendor relationships with Citrix, Compaq, Veritas, ITC Deltacom, UUNet, Mindspring, Bell South MNS, UUNET, Frontier and Wan Technologies- Coordinated marketing and lead generation programs as well as collateral and website creation

- Provided IT consulting, design, implementation and support services- Responsibilities included oversight of sales, marketing, vendor and distributor relations, project management, service delivery and back end operations - Rapidly grew revenue by expanding existing client relationships and generating new customers including Ameripride Uniform Services, US Motivation and Renaissance Tile and Bath- Established third-party reseller channel to resell consulting and professional services- Merged company with Micro/Net Solutions

- Co-founded company while in College- Provided accounting software automation and IT systems support to SMB businesses- Specialized in MAS90, Solomon and Sage software implementations- Responsibilities included building and managing the hardware and network integration and support division encompassing sales, marketing and technical services delivery- Grew revenue by an average of 200% each year while maintaining bottom line profitability- Consistently exceeded personal sales quota while managing a growing sales team- Started business in Athens, Ga and quickly expanded with locations in Atlanta and Savannah- DacEasy, #1 Partner in North America

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