Jb (John) Barthel Email and Phone Number
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Jb (John) Barthel personal email
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Senior Business Operations leader who is a change agent and thrives helping business leaders build world-class customer-centric programs to deliver results at scale. I love to connect a vision for the end-to-end customer delight and then develop the analytics, people, processes, and systems to make it a reality. I am passionate for digital transformation; increasing revenue along with operational efficiency and building strong, collaborative global teams. My continued objective is to leverage my broad business and operational experience to bring impact and lead a successful organization. I have directly led and grown business teams for: Customer Experience, Transportation, Supply and Demand Forecasting, Vendor and Marketplace Management, Claims, Inventory Allocation, Fulfillment, and Customer Return Operations.
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Lead Partner And Solution Engineering And Data IntelligenceBridgCalifornia, United States -
Lead Solution ArchitectBridg Jul 2024 - PresentLos Angeles, California, UsWorking alongside our sales team, I make sure the our customers understand the strategic value they gain with our Bridg Identity Resolution platform and the Rippl Retail Media Network offerings. We focus providing expanded 1P customer profiles from for Retailers, Restaurants, Entertainment, CP Brands and Agencies for consumer insights and marketing activation.
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Global Customer Experience Industry AdvisorSap Feb 2019 - Jul 2024Walldorf, Bw, DeAs Sr. CX Advisor for Consumer Industries, I work directly with C-Level customers in developing and validating digital and customer-centric transformation strategies. I provide strategic and tactical guidance to help drive enterprise-level insight for marketing, commerce, sales and customer data. I also enjoy supporting the GTM design for global solutions and supporting new program adoption. My goal is to bring valuable end to end business discussions, with industry specific technical insights, which will drive transformational business improvements for Retail, CPG and Wholesale Distribution.Program Lead for Firestarters Academy and Value Selling enablement.Our CX Advisor team is also transforming the SAP CX business organization to be value and customer focused. I help train and deliver the insights our customers require at all touchpoints, including sales, presales, marketing, product development and customer success teams. We are working to build our own customer-centric transformation, while we advise our customers to do the same! -
Lead S&Op - Global Supply Chain StrategyGap Inc. Dec 2017 - Feb 2019San Francisco, California, UsLeading the S&OP Capability on the Centralized and Brand Operations team, and building standardization of process, reporting and communication with our fulfillment centers, brand leaders and sourcing organizations. Delivered peak flow monitoring and allocation modification strategies for constrained resources. -
Senior Director Of OperationsWalmart Ecommerce Jul 2015 - Sep 2017Bentonville, Arkansas, UsInventory Planning and Logistics Operations:Delivery of +$600M On Hand inventory to the right place at the right time as our warehouse network goes under significant expansion. Significant cross functional interaction with merchant and operational teams across Walmart. Responsible for leading the end to end Inventory Operations and Flow teams including:- S&OP process for forecasting sales into inventory purchases, On Hand and Turns with FC constraints- PO system operation and development to replenishment and allocation of >500K of SKUs - Inventory Optimization analytics and Excess Inventory strategy delivering $50M+ annual benefit - Inventory allocation and flow/capacity planning, including ramp for warehouse openings and closures - Customer Orders to Fulfillment and Direct Ship Vendors managing >100K orders daily- Supplier Compliance program with 2000+ Walmart suppliers and direct ship vendors- Partnership with Customer Service for Order delay root cause and resolution -
Director - Returns OperationsWalmart Ecommerce Apr 2012 - Jul 2015Bentonville, Arkansas, UsDelivery of three multi-million Returns and Recovery P&Ls for operations in growth environment. Significant cross functional interaction with merchant and operational teams in Walmart.com and Wal-Mart Home Office.Responsible for leading the end to end Customer Returns Operations including: - Strategy and system development to manage multi-channel growth for all of Walmart - Reverse Logistics warehouse and recovery operations managing $100M+ of dollars of inventory- Customer Returns analytics and reduction strategy delivering $10M+ annual benefit- Integration of ecommerce returns in 3000+ Walmart stores and through direct shipment- Partnership with Customer Service for adjustment and Supply Chain issue root cause resolution- Input to item packaging and sustainability for reduced damaged shipments
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Cross Functional Leader For Holiday SeasonWalmart Ecommerce Jun 2012 - Jun 2015Bentonville, Arkansas, UsHigh visibility leadership role with executive and home office updates; coordinating divisions and setting expectations for Holiday Season strategy, execution and delivery during Holiday for 3 seasons running- Leading cross-functional strategy and development efforts through the year supporting multiple $100M+ days- Aligning end to end programs including: Merchandise and Marketing events, Mobile and Site functionality- Engaging System development issues and Site capacity challenges with Engineering and PMO group- Delivering Fulfillment and Shipping performance and Customer Service with Operations- End of season reporting, wrap-up and aligning key initiatives for the following Holiday.
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Director - Supply Chain - Inbound/PurchasingWalmart Ecommerce Oct 2008 - Apr 2012Bentonville, Arkansas, UsDelivered multi-million dollar Transportation P&L with system and network growth challenges. Responsible for Inbound Supply chain operations including: - Supply chain warehouse operations and strategy for new building openings- Inbound Freight transportation and on time delivery performance BI- Procurement of domestic and import inventory with inventory planning- Supplier management and compliance program implementation and execution
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Business Manager - Digital Photo OperationsWalmart Ecommerce Jul 2007 - Oct 2008Bentonville, Arkansas, UsResponsible for Digital Photo website operations and print/gift production through Wal-Mart stores and multiple 3rd party fulfillment centers. Owner of improving end to end customer experience including: Site, data network or fulfillment issues, customer service response, photo quality and shipping expense control. Leveraged engineering team and multi-channel partners to drive network and store operations enhancements for One Hour Photo.ADDITIONAL WORK EXPERIENCE AVAILBLE ON REQUEST
Jb (John) Barthel Skills
Jb (John) Barthel Education Details
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University Of Illinois Urbana-ChampaignAgricultural Engineering - Power And Machinery -
University Of California, BerkeleyMechanical Engineering - Control Systems
Frequently Asked Questions about Jb (John) Barthel
What company does Jb (John) Barthel work for?
Jb (John) Barthel works for Bridg
What is Jb (John) Barthel's role at the current company?
Jb (John) Barthel's current role is Lead Partner and Solution Engineering and Data Intelligence.
What is Jb (John) Barthel's email address?
Jb (John) Barthel's email address is jb****@****sap.com
What is Jb (John) Barthel's direct phone number?
Jb (John) Barthel's direct phone number is +165091*****
What schools did Jb (John) Barthel attend?
Jb (John) Barthel attended University Of Illinois Urbana-Champaign, University Of California, Berkeley.
What skills is Jb (John) Barthel known for?
Jb (John) Barthel has skills like Cross Functional Team Leadership, E Commerce, Process Improvement, Management, Team Leadership, Product Marketing, Operations Management, Product Development, Business Development, Multi Channel Retail, Customer Experience, Logistics.
Who are Jb (John) Barthel's colleagues?
Jb (John) Barthel's colleagues are Holly C., Megan Oyakhire, Gabby Shaver, Dylan Sager, David Hilson, Bonique Shaw, Bassiouni Bassiouni.
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