I help lead Schneider Electric's commitment to create a future-oriented, end-to-end digital relationship for customers, partners, and sales teams. Part of a sales operations & transformation organization, I drive strategic efforts supporting 18,000 global sellers through digital transformation, with a passion for seller-centricity.Key achievements:•Domain owner for Microsoft Copilot for Sales global implementation, enabling 10,000 sellers with AI-driven capabilities:-Selected as a top AI initiative company-wide-Focused on change management, seller experience improvement-Received global marketing/CMO award, anticipated 10x return on investment-Impacts across customer contact completeness, opportunity excellence, customer-facing time-Collaboration/influence of Microsoft product roadmap•Developed business case to centralize governance around LinkedIn Sales Navigator, improving seller utilization and ROI, and supporting shift towards end-user sales skills and competencies.•Refined strategy and implementation of Showpad sales enablement platform, ensuring the right target personas, selling content, and country accountability.•Led industry benchmarking for seller UX best practices, resulting in a strategic focus on unifying the seller execution experience at Schneider Electric.•Established global sales journey practice, creating referential sales journey blueprints with 6 key countries, aligning efforts with global operations priorities.•Advanced UX as priority topic across selling platforms, helping implement a digital adoption platform supporting data-driven decisions and user engagement, and UX improvement initiatives for CRM simplification, sales manager BI, long-term vision for future-state seller experience.•Led strategic communications and presentations to stakeholders, from sales communities to executive leadership.•Thought leader across digital transformation key enablers; product management, lean office, change management, user experience.

Advisory Council member to Intelligaia, a digital design firm focused on leading enterprise customers in reimagining their web and mobile solutions, and achieving meaningful digital transformation.

The Sales Enablement Society was started when 16 leaders from marketing and sales backgrounds met in Tysons Corner, VA (Washington DC Area) in February of 2016. Since then our group has evolved rapidly from a series of meet ups to a volunteer organization dedicated to promoting and elevating sales enablement as a strategic function. We are defining, debating, and taking firm positions about the sales enablement function in order to establish standards for our rapidly emerging profession. In November, "The Society" will be expanding nationally and we need help. We are seeking people to run local chapters of our group; more leaders to join our ranks, and sponsors to help fund our growth and help us disseminate our positions and tools. Please reach out to me personally or visit our website www.sesociety.org to find out how you can get involved.

Leading a team of changemakers responsible for one of Red Hat’s largest and most strategic enterprise initiatives, focussed on transformation of Red Hat Seller and Partner Quoting (“CPQ”) and Contract Lifecycle Management (“CLM”), implemented on Red Hat’s Salesforce.com CRM instance. Functions/team members within my area of ownership include:• Business Analysis and Requirements• Quality Assurance and Engineering• Systems Analysis and Configuration• Platform Design & Development• Product/Platform Ownership• Vendor Management across 3 Systems Integrators/Delivery Partners• Contracts, Scope of Work definition• Ongoing Staffing and Resourcing• Cross-Functional Engagement, including Readiness• Roadmap & Release PlanningProgram Outcomes/Achievements:• Successful program initiation, team formation, partnerships with Systems Integrators and Red Hat business functions• Established engagement model with business/stakeholder audiences at strategic/executive, mid-management, and tactical/working organizational levels, inclusive of regular readouts of deliverables, requirement workshops, functional demos, user testing, to collaboratively move program forward• Successfully implemented foundational releases for Quoting and Contract Lifecycle Management, establishing solid baseline for transformation model to unfold, inclusive of an SMB/MidMarket Account Pilot• Established cross-functional engagements/partnerships with Red Hat Legal, Consulting, Finance, and other internal organizations to assure alignment across relevant/impacted functions• Established ongoing knowledge-sharing model to transition program internal to Red Hat after initial implementation phases• Onboarded Salesforce Center of Excellence offshore team for ongoing support and maintenance, future management of the platform post-rolloutAdditionally responsible for other priority sales initiatives and enablements delivered through Salesforce.com, focused on Red Hat’s internal seller-facing audience.

Guiding digital transformation within the rapidly growing sales enablement space, bringing a broad set of digital innovation and product leadership expertise and practices, drawn firsthand from tenured and proven Fortune 100 enablement and experience.-Providing strategic insights to an industry leader in the dynamic digital sales content management platform space, centered around cognitive computing/artificial intelligence, and guidance on industry competitive best practices and value propositions, as perceived by digital leaders and buyers in large enterprises.-Consulting a leading digital design firm on optimization of their key value propositions towards enterprise-facing clients, more effectively applying alignment, fit, and polish to their positioning.-Specialization in digital sales content management, enablement, and automation, helping companies better understand the proven value propositions, methodologies, best practices, and disruptions, in aligning and transforming their sales and marketing content enablement functions.

Part of a high-performance team within Digital Sales Operations at Cisco, with responsibility for the evolution of next generation digital selling models benefitting Cisco's Global Sales organization. Conceptualization and ideation, prototyping and proof of concepts, innovation models and processes, lean experimentation, decisioning tools — accelerating and improving intrapreneurial innovation @Cisco to drive Global Sales digitization!

Responsible for driving key aspects of Cisco's award-winning seller mobility program, including leadership in innovation and experimentation, user experience, support design and optimization, digital platform assessment, cross-functional business and operations engagement, IT engagement and infrastructure needs, strategy & roadmapping.-Ran Cisco’s first enterprise mobile app store for WW Sales, growing user base to 15,000 sellers-Led WWSales representation in mobility thought leadership, priorities, and governance at a company level-Drove numerous mobile app projects, from ideation to delivery, as well as driving ongoing innovation of existing seller mobility portfolio-Key member of charter team that conceptualized and launched Cisco’s first "one-stop" sales enablement content solution for Cisco Sales and Partners as a mobile-first initiative-Leveraged successful program blueprint for Sales Mobility, and in partnership with Cisco enterprise IT, helped create and deliver a mobile app store for the entire company as a Cisco-on-Cisco initiative-Implemented programs to deepen Cisco developer community awareness and focus on mobility through education, in partnership with mobile leaders such as Apple

Responsible for digital enablement leadership across the portfolio of key Systems Engineering tools and platforms at Cisco, supporting 6000+ of Cisco’s systems engineers (SE’s). Cisco SEs partner closely with Account Teams in a pre-sales role, heavily influencing the technical aspects of the sale, serving as a consultant and trusted advisor to Cisco's customer, and helping to close billions of dollars in business each year for Cisco. Critical SE platform capabilities supporting this work included technical specialization management, business intelligence, SE video content and rich media for learning & development, and proof-of-concept lab automation.-Led Systems Engineering platform concept commits, execute commits, and IT development cadence for production releases, including enhancement scoping, prioritization, user and stakeholder engagements across the SE portfolio-Stabilized and scaled the infrastructure for a faltering but critical video and media platform, assuring continuity of service to thousands of Cisco SE’s and sales teams-Conceptualized, designed, and led the enablement of Cisco's first internal web services integration between formal and informal SE learning platforms, improving value and utilization of each platform in the process-Enabled and leveraged an IT “quick win” process, get well plans, to drive capability enablement during funding and support challenges-Conceptualized and delivered an Oracle Business Intelligence enablement across key facets of the SE platform architecture, eliminating manual reporting and improving business insight across Systems Engineering programs

-Led operational and IT-facing aspects of Cisco seller-focused learning architectures and programs, across a complex and multi-faceted architecture of both internal and 3rd party learning tools and platforms. -Co-lead the successful launch and subsequent product releases of WW Sales Enablement's "Sales University" solution, a global field sales learning and development application and process which served as the central hub of Sales learning programs, and closed a long-standing gap around offering the field a more singular source for formal learning opportunities and related learning & development services.-Served a lead role on the conceptualization, design, and enablement of Cisco's first competency-based learning platform for Sales, known as "myDevelopment".

Webmaster duties leading the implementation and ongoing maintenance of Inside Sales websites, including program at large and training departments.Additional duties around the hands-on development of learning media, as well as the enablement of digital learning tools, content, and solutions.

Report to Regional Director with direct accountability for all aspects of management on a 198 unit multi-family apartment development owned and professionally managed by this NYSE listed Real Estate Investment Trust. Key individual at the site level responding to all issues pertinent to the professional management of the property. Motivate and lead leasing and service staff, focus on safety issues and risk management, move property toward continuous improvement in the areas of revenue growth, expense control, and retention of current resident base.

Reported to Property Manager with direct accountability for all phases of management on a 124 unit multi-family apartment development, to include all aspects of apartment leasing, maintenance supervision, and resident relations. Further involved in similar capacities with the firm’s additional portfolio of approximately 600 long-term leases. Negotiated resident lease buy-outs, evaluated prospective resident applications, liaison with ownership, solicited new properties with professional management services, investigated FHA/HUD) legislation and regulation as applicable to Real Estate management.