John C. Callaghan Email & Phone Number

Redmond, Washington, Us

Dynamics 365 FastTrack Support ServicesContributed to personalization and instruction documentation for the corporate license benefits realization program.Provided newsletter creation support, updating the organization of new features and releases within Dynamics 365.

Industrial minerals startupCalcium Carbonate Market Research Market Sales Target Identification CRM Configuration & ImplementationRecurring Business Relationship Development

Redmond, Washington, Us

Marketing & Operations USMO Website Compliance

Bellevue, Wa, Us

As a Product Owner, I have led three scrum teams that develop API software supporting financial document services providing receipts for customer transactions and capture signed contract documents for archival storage. I have offered agile team guidance and structure for both onshore and offshore teams and conducted a scrum of scrum function to prioritize resource allocation and project assignments. Served as an escalation channel, clearing bottlenecks and blocking issues. I was responsible for creating weekly reports of projects in the pipeline, developing and deployment schedules to executive staff.

Houston, Texas, Us

HPE COO Cloud Program Management I was responsible for serving as a senior program manager for project ownership and project continuation. CloudSystem 10: I have assumed the Program Manager role for CloudSystem 10 (a suite of Helion OpenStack cloud management software products with GA 9/2016); collaborated with the 50-person team (3 engineering groups, licensing, product marketing, Cloud BU executive management) to plan all critical elements for release launch readiness. HPE Software Transformation: I have initiated and executed the disposition strategy for ~800 business-owned applications; worked with business owners to drive the determination of transitioning applications to the Micro Focus SaaS cloud ('Give & Go,' 'Extract & Transform,' 'Clone & Go,' 'Clone, Cleanse & Go') for ongoing subscription/maintenance contracts, or maintaining them within HPE. [Worked with >50 Team Leads to establish the scope of work to migrate applications.]

Houston, Texas, Us

I was responsible for serving as Chief of Staff to VP, Cloud Software. Matrix managed 50 people in the Cloud group and 19 people (11 Technical Ambassadors and eight support personnel on the acquired Eucalyptus team).Budget ManagementE2E Customer Product Delivery Planning‘Escalations’ WorkstreamEnterprise Working Group / OpenStack SummitApplication Ecosystem Working Group / OpenStack SummitKnowledgebase Development

Bentonville, Arkansas, Us

San Jose, Ca, Us

Palo Alto, Ca, Us

Redmond, Washington, Us

Driving a SQL Server release, recruiting RDP customers, and engaging accounts. Managed a $1.7M budget. I was responsible for establishing this position to onboard and train personnel from an acquired managed services company. I have partnered with Microsoft Learning account managers; facilitated 22 Microsoft-funded Proofs of Concept. [Won a 10K seat Windows Server/7 deployment at University of California - San Francisco Medical.] Served as Practice Lead for a 170-person team (across sales, PMs, testing, accounting, engineering, email, licensing). Sr. Engagement Manager / Online Services GroupI was accountable for overseeing the 20-person Customer & Information Management Team implementation of online services. I have balanced resources across teams for email, online advertising, and newsletter campaigns; drove initiatives across all stakeholders to define and eliminate bottlenecks in content, data, information, and communication delivery. Automated campaign queues (SQL Server backend) and optimized customer touchpoints; supported increased workloads with less staff. [Grew outbound communications >50%/10.4B emails]. Developer Platform Evangelist (DPE) / Global ISV Marketing Team I was responsible for implementing the new global Premier ISV program. I have maintained monthly contact with 42 global ISVs adopting and deploying Microsoft products, ensured continuity between field and corporate teams, tracked incentive program adoption, and reported partner metrics.

Redmond, Washington, Us

Responsible for: Establishing this position to on-board and train personnel of a newly acquired managed services company. Business Development • Implemented the integration of two consulting firms with a combined staff of >200 (on Clearwire, Starbucks, Puget Sound Energy, Boeing, and Microsoft contracts); recommended compensation changes (which were adopted), ensured consultant transition, and communicated integration status and risks to the executive team.• Performed as the Practice Lead for overseeing the 170-person Microsoft consultant group; maintained morale and productivity across sales, project management, testing, accounting, engineering, email, and licensing teams.

Redmond, Washington, Us

Responsible for: Defining this new position to oversee the 20-person Customer and Information Management Team (CIMS) implementation of online services. • Negotiated with Microsoft (the client) for improved pay and working hours; mentored the staff, facilitated tenure longevity, and enabled team members transitions to new positions with no interruption to project success. • Generated >50% increase in outbound communications; targeted Microsoft users of Windows Live, Bing Search, Hotmail, Messenger, and MSN. [Drove 10.4B emails.]

Redmond, Washington, Us

Responsible for: Implementing the new global Premier ISV program. ISV Engagement• Maintained monthly contact with 42 global ISVs adopting and deploying Microsoft products; provided summary reporting and continuity between field and corporate organizations, tracked incentive program adoption, and managed metrics reporting for partner portfolio reviews.• Collaborated with field Partner Account Managers and Area Managers to embrace the ISV program and promote participation; grew ISV revenue through driving continued Microsoft product adoption.

Redmond, Washington, Us

Responsible for: Managing the customer-facing BizTalk Server website, and joined the team developing the external SOA (Service Oriented Architect) website. BizTalk Server• Oversaw ongoing communications to all internal Application Platform groups on changes and updates to BizTalk; content included case studies, upcoming event details, and product information. • Played a key role in developing the first SOA website encompassing all Microsoft Application Platform solutions; collaborated with Application Platform managers to drive application solutions to new SOA site, and enabled a compatible transition across all Application Platform websites.

Redmond, Washington, Us

Responsible for: Driving increased global OEM partner commitment for 'leading brand' SQL solutions.OEM Partnerships • Developed relationships with AMD, Dell, HP, and Intel; maintained engagement to drive joint marketing prior to the SQL Server launch (2008), and updated the partners and Worldwide SQL Marketing on budget and program status.• Put together a pre-launch OEM partner SDR event at Microsoft on extremely short notice; extended personal invitations to each prospective OEM partner/developer participant, and hosted 125 attendees.

Redmond, Washington, Us

Responsible for: Developing customer evidence and case study/PR inventory to compete with Linux. • Featured global top-branded companies in Microsoft case studies, videos and whitepapers; coordinated customers, partners, field teams, and writers, and negotiated with stakeholders to secure approval for publication.• Evaluated and monitored customer evidence for continuing relevance; inventoried 725 pieces of cases studies, white papers, and videos which enabled quick access for executive briefings, analyst updates, and field requests.