John Difranco Email & Phone Number

Mayfield Heights, Ohio

Responsible for collections of outstanding accounts receivable dollars from the existing client base and all other aspects of collections, resolving customer billing problems and reducing accounts receivable delinquency. Generate daily team reports outlining monthly and daily changes in net debits, payments and credits outstanding for US, Canadian, and European entities. Also generate weekly AR reports organized by collector to provide outstanding invoices by customer emphasizing collection efforts of oldest balances due.

Valley View, Ohio

Work as an auto claims adjuster investigating and confirming coverage, determining liability, establishing property damages, negotiating bodily injury settlements, calculating total loss settlements, facilitating title procurement, and making payments within prescribed limits based on recorded statements from policyholders and claimants, police reports, scene and damage photos, video surveillance, and witness accounts. Assign tasks to SIU to mitigate company exposure to fraud. Determine subrogation potential for property damage and injury.

Mayfield Village, Ohio

Worked as an auto claims adjuster for one of the world's largest auto insurance providers. Everyday duties included making liability decisions based on recorded statements of the facts of loss and coverage investigations. Authorized payments for damages to insureds and claimants depending on coverages and assigned tasks for vehicle repairs and rentals. Worked from home as a HBA (home based agent) from December 2014 - May 2015 responsible for the same aforementioned duties.

Beachwood, Ohio

Processed loans through the acquisition of Appraisal, Income, Title, Bank Statements, Homeowners Insurance, Verifications, Credit, Disclosures, AUS Findings, Condo Documents, Fraud system results, Flood Certifications. Provided leadership as a SME (Subject Matter Expert) to those in latter stages of loan education and training. Provided loan servicing deadlines to team members through data mining. Possessed authority to underwrite SASE levels 1 & 2 loan conditions and held National Mortgage Licensing System and Registry (NMLS) registration under # 920110

Beachwood, Ohio

Collected on 30 to 180 day credit card delinquencies. Worked in the Relationship Management Unit in 180day Charge-Off. Worked with customers to provide short & ultimately long term solutions to help mitigate bank losses. Managed account loads with team members to best strategize collection efforts. Provided settlement verification and payment tracker maintenance as part of daily duties. Assisted in teaching monthly Steps-to-Success classes for those new to Charge-Off unit.

Warrensville Hts, Ohio

Managed daily sales activities, co-marketed advertising campaigns, marketed sales of PCs and computer hardware to local and national government, corporate, educational, and wholesale accounts.

Streetsboro, Ohio

Marketed sales of PCs and computer hardware to local and national government, corporate, educational, and wholesale accounts.

Cleveland, Ohio

Marketed sales of PCs and computer hardware to wholesale accounts.

Solon, Ohio

Marketed sales of PCs and computer hardware to local and national government, corporate, educational, wholesale, and end-user accounts. Created and maintained pricing structures for use on the internet and for broadcast by e-mail and fax.

Solon, Ohio

Developed sales leads for Unix based utility software.

Mayfield Hts, Ohio

Traded equities, commodity futures, and options.

Chesterland, Oh

Managed everyday operations of this family-owned and operated retail and mail-order business.Created and maintained an electronic mall store on CompuServe Information Service to market chocolate and novelty gift items.

Bachelor Of Arts (Ba)

Education record