John Gomes Email & Phone Number

Toronto, On, Ca

Toronto, On, Ca

Toronto, Ontario, Canada

Toronto, Ontario, Canada

•Works with Reseller Partners in assigned customer portfolio to receive payments. Resolves A/R differences to the satisfaction of both SFDC and Partners. •Uses good business judgment in working with/through other Salesforce.com employees including Sales to achieve results.•Initiates contacts on assigned account base. Exercises good business judgment and due diligence in evaluating ability/intent to pay within the overall account relationship.•Facilitate customer payments by providing the necessary documentation to the customer.•Resolves customer account differences working with other employees including Sales.•Uses good judgment in balancing the ability to resolve issues with the need to escalate them to the appropriate person.•Participates in process improvement projects as assigned.•Provides reports on an assigned portfolio as requested to A/R Operations management.•Ensures compliance with all company policies.•Provides training as requested.

Brampton, Ontario, Canada

• Gathered and shared information quickly and calmly under daily deadlines and constantly changing situations in the top 15 news market.• Created content for the TV show and social media, resulting in one of the station's fastest-growing follower bases.• Produced and hosted weekly interviews show.• Interviewed people of interest, including members of Parliament.• Edited raw footage to create video support to the news story.

Toronto, On, Canada

• Reviewed invoices for appropriate documentation prior to payment.• Assisted in streamlining and improving the accounts payable process.• Assisted in documenting project phases and creating summary reports for management.• Created project schedules, that included material estimates and necessary labor force.

Caldas Da Rainha, Leiria, Portugal

Closed customer contracts and generated new sales.Educated customers about our business solutions.Analyzed consumer needs and developed innovative solutions.Unearthed new sales opportunities through networking and turned them into long-term partnerships.Remained in frequent contact with the clients and partners to understand their needs.Provided professional after-sales support to enhance customers’ dedication.Responded to complaints and resolved issues aiming to customer contentment and preservation of the company’s reputation.Negotiated agreements and kept records of sales and data.