John Christian Santos Email & Phone Number

Miami, Florida, United States

▪ Leveraged analytical skills and diagnostic tools to validate medical data organizing testing by urgency and complexity.▪ Test validation to ensure new protocols for methodologies and technologies that guarantee >99.8% accuracy.▪ Implemented quality management processes in a high-pressure environment improving efficiency by 10% annually.▪ Identified trends in developed protocols to prevent future occurrences in resulting; targeted a 20% decrease monthly.▪ Collaborated with colleagues on best practices for sample usage to minimize variability and maximize test reliability.▪ Acted as liaison between laboratory staff and hospital administration facilitating communication to meet patient care needs.

Carlisle, Pennsylvania, United States

▪ Led and delegated tasks to a team of 3 PCT to ensure seamless patient care while nursing 8 patients; minimal supervision.▪ Optimized workflow for process improvement in the admittance and discharge of patients to lower readmission by 25%.▪ Championed for new fall prevention protocols in safety meetings resulting in 30% fall reduction in a 6-month time period.

Camp Hill, Pennsylvania

• Administered care and education to over 35 patients daily with the assistance of MRI technologist.• Operated PACS Intellispace imaging database to send images for patient care in collaboration with other health systems.• Conducted patient interviews and gathered feedback to understand their needs, concerns, and preferences for procedures.

• On-and-off peer tutor • Experience in helping fellow peers in learning a variety of subjects and topics such as but not limited to: physics, mathematics, chemistry, and biology.• Facilitated a user-engaging learning environment to help peers understand content and subsequently retain what was taught to them.

Master Of Science - Ms, Clinical Laboratory Science/Medical Technology/Technologist

Bachelor Of Science - Bs, Biology/Biological Sciences, General