EMEA responsibility for Ricoh IT Services across all markets and channels.Holds a BSc in Business Studies and an Executive Leadership qualification from Cornell University, combined with over 25 years experience in the IT & Technology industry.Enabling Ricoh’s customers to achieve their goals and objectives through people, technology and services. Working collaboratively with customers to make a positive difference to their business, bringing passion and innovation to make great things happen.The Ricoh way is to work collaboratively bringing passion, new ideas and innovation to make a positive impact and achieve more.Ricoh globally is Leading Change at Work and helping organising to empowers the future workplace through innovative products and services. Annual revenues exceed $18 Billion, with 100,000 employees across 200 countries.

Enabling Ricoh’s customers to achieve their goals and objectives through our people, technology and services. We work collaboratively with our customers to make a positive difference to their business, bringing passion and innovation to make great things happen.John has UK responsibility for strategy and execution across Ricoh’s Specialist Sales teams to deliver across IT, Communication, Workplace, Business Process and Application Services John holds BSc in Business Studies and Executive Leadership qualification from Cornell University, combined with over 20 years experience in the IT & Technology industry.The specialist team team brings its experience and expertise to work with customers in order to fully understand their business and market and identify how Ricoh can successfully deliver services and solutions that add value, overcome problems and meet their specific objectives.The Ricoh way is to work collaboratively bringing passion, new ideas and innovation to make a positive impact and achieve more.Ricoh globally empowers digital workplaces through innovative products and services. Annual revenues exceed $18 Billion, with 100,000 employees across 200 countries.

Enabling our customers to achieve their goals and objectives through our people, technology and services. We work collaboratively with our customers to make a positive difference to their business, bringing passion and innovation to make great things happen.UK responsibility for the enterprise & corporate sales teams as well as the vendor and partner teams. I hold a BSc in Business Studies and have over 20 years experience in the IT & Technology industry.I have had the privilege of working closely with many customers, with a passion to become as an individual, a team and a business, someone who they can trust and value, to help them meet and overcome the challenges they face. Our value and success is measured on our ability to enable our customers too meet their goals and objectives and to make a positive impact on their business. Technology on its own often isn’t enough and it’s what and how it can enable our customers to work smarter and achieve more that matters. The value to our customers is to drive innovation and find new and better ways of working. It comes down to finding people and partners, that you can rely upon and trust to deliver for you when it matters. As an individual, through my team and at Ricoh, that is what we are all about.My team brings its experience and expertise to work with customers in order to fully understand their business and market and identify how Ricoh can successfully deliver services and solutions that add value, overcome problems and meet their specific objectives.We understand that working with our customers and partners that it’s the people and culture that make the difference. The Ricoh way is to work collaboratively bringing passion, new ideas and innovation to make a positive impact and achieve more.Ricoh globally empowers digital workplaces through innovative products and services. Annual revenues exceed $18 Billion, with 108,000 employees across 200 countries.

My role as Enterprise Sales Director for IT Services is to lead our relationship with our Enterprise customers, ensuring that Ricoh understands and responds to customer needs, to drive and deliver quality service, value and innovation. Responsible for sales teams that manage our IT Services Enterprise Customers including Vodafone, Manchester Airport Group, Allianz, Pepsico, Heineken, River Island, Menzies, Carphone Dixons, SpecsaversLeadership of two sales teams to deliver a multi-million £ target from IT Solutions and Managed Services

Leading a team to retain, develop and grow our business across 3 Key area’s: HP Software, Vodafone and Contract Management as a Service (CMaaS). Responsibility to drive all solution and service lines to deliver against an Multi- Million £ revenue target• Part of UK IT Services Management Team to define and execute the strategy• Manage direct and virtual team of 18 people.• P&L Management of HP Software, Vodafone and CMaaS business.• Developed strategy to retain, develop and grow Vodafone account• Recruited sales and service team to support growth of the account• Created and developed CMaaS proposition to take to the Ricoh client base and wider market• Recruited sales team to develop and deliver HP Software business

Responsible for developing Enterprise Software business within existing and new customers. • Opened multiple new corporate customers including FTSE organisations• Won Multiple £000k busines and new names • Developed new revenue streams and built new relationships with existing customers• Grew business from £0 to £1.5 million within 12 months• Won HP Software Gold Partner of the Year Award• Responsibility for management of HP as a vendor

Responsible for managing, developing and driving business into Vodafone.• Ownership of all aspects of the Vodafone account, including the creation of the solutions and services strategy from its inception through to execution. Responsible for the delivery of significant solutions and services target through leadership and management of a direct and virtually managed team. • Consistently delivered value, responsiveness, agility, flexibility, innovation and quality service to become a trusted partner which provided a platform to grow and develop the Ricoh business.• Grew Vodafone Revenue from £1 Million to £15 Million • Won Pan-European Multi-Million Pound IT Managed Service Contract• Won Multi-Million Pound £ Multi Vendor Managed Service,• Grew Professional Services & Project business from £0 to £7 Million Per Annum• Introduced Ricoh RGSE and jointly won Global Managed Print Service

IKON, an Independent Fortune 500 Global Solutions provider with annual revenues of in excess of $5 Billion Dual responsibility for managing a small number of corporate accounts (Vodafone, Cable & Wireless, HP) and developing relationship with HP’s Consulting and Integration Division to drive new line of business. • Creates and developed Consulting and Integration IKON business stream from £0 to £6 million per annum across key Customers in 2 years. This was the foundation of Resource Services Proposition which is now part of the core IT Services offering.• Develop and implement strategy for developing HP Consulting and Integration business• Own, manage and develop the Consulting & Integration business stream into Hewlett Packard and targeted end users (Vodafone, Cable & Wireless, • Create and develop relationships with key account influencers and decision makers.• Establish and manage key relationships.• Identify and qualify business opportunities.• Manage the sales process and lifecycle to maximise opportunities deliver business wins.• Develop, manage and deliver business pipeline.• Forecast, report, meet and exceed business revenue and GP targets.

Developed new relationship with Hewlett Packard to drive growth of Managed Print Services.• Set up new relationship with HP Imaging and Print Division to drive MPS growth. Established funding with HP to be one of only two organisations with a “Funded Head”. • Subject Matter Expert on HP Imaging, Print & Document Management Technologies.• Support IKON Corporate account managers in developing HP opportunities• Establish, develop and manage key HP IPG sales and technical relationships• Develop and lead qualified opportunities through the sales lifecycle includingo Engagement and management of required pre-sales professional services and project management resourceso Lead the creation and confirmation of proposed delivery and financial model.• Develop, manage and deliver business pipeline.• Forecast, report, meet and exceed business revenue and GP targets.• Sold first HP MPS to ISA and Sold first JetCaps solution to esure.

Managed and developed Technology Services business within a set of corporate and new customers. • Targeted to drive IT solutions business, focussed around Application Development (Lotus Notes & Microsoft) and Infrastructure (HP Storage, Server and Networks). Developed with Outsourcing offering around Integrated Document Management. First sale of Enterprise Document Management solution with UK client base (iManage) to leading construction firm.

Developed, recruited and managed the new IT Service revenue stream within the core print business services division in London.• Responsible for driving IT related business into the print account base in London and for the development of new customers. First sale of Microsoft Exchange and SQL 2000 Cluster solution within UK to Oil and Gas trading company in London.

Creating and driving new business and managing a small number of accounts within a geographical territory in London. Expanded the core print offering to include IT as part of a solution.• Focussed on Connected Digital Colour Solutions in London in particular into the Communications, Media and Entertainment sector. Created an additional business stream including PC, Apple Macintosh, Network, Storage and support within the solution.• Sold first eCopy Single-Sign on Solution including Canon MFP’s, eCopy and Copitrak. Won eCopy Global Solution of the year