John Griffin Email & Phone Number

Kirkland, WA, US

Redmond, Washington, US

Redmond, Washington, US

• January 2022 – February 2024 (2 years, 2 months)Led team that delivered business management and PMO support functions from the CSCP Strategy and Transformation Office.
• Managed projects supporting ongoing transformation of the hardware supply chain powering Microsoft Azure data centers around the world
• Oversaw eight-figure vendor budgets and comprehensive rhythm of business for department’s GM / VP
• Designed and delivered regular calendar of People & Culture and award-winning Diversity & Inclusion initiatives
• Created volunteer events and fundraisers with non-profits (ex. Habitat for Humanity, Special Olympics) to drive annual GIVE campaign goal retirement
• Created ticket-based system to manage high volume of exec comms support requests

Seattle, WA, US

• Drove customer adoption of AWS Marketplace by piloting a variety of programs, tools, and processes to accelerate customer and partner buy/sell motions through AWS Marketplace
• Collaborated with operations teams to implement data-driven targeting and measurement methodology
• Engaged field sales teams to identify customers at optimal stages of adoption journey to provide Voice of the Customer feedback for product and engineering roadmaps
• Delivered strategy briefings for customers’ VP and C-suite leaders, addressing procurement, finance, legal, security and privacy teams

Bellevue, Washington, US

• Managed a pool of 50-70 consultants, solutions architects, PMs, and tech PMs delivering client solutions.
• Engaged with counterparts in Dev & Analytics and AI & Machine Learning units to assemble teams for clients needing custom analytics dashboards, data warehouses, predictive analytics solutions, and cloud workload.

Redmond, Washington, US

• Delivered short-term strategic consulting to support fiscal year kickoff.
• Provided technical guidance for payment and opportunity management systems refresh efforts, trained incoming team members, and created field and partner-facing comms materials
• Served as historical consultant regarding policy and programmatic decisions, aiding incoming team in navigating potential pitfalls associated with systems dependencies and inter-org relationships and rhythms

Redmond, Washington, US

• Led effort to scale Microsoft Digital Crimes Unit value offerings for enterprise customers.
• Program managed 1-year pilot to prep Digital Risk Program adoption by enterprise field sales orgs
• Achieved 95% conversion rate from customer briefing to active engagement which delivered a positive revenue impact and strong, positive feedback from field teams and C-level customer leadership

Redmond, Washington, US

• CHALLENGE: Develop and drive a strategy for improving the accuracy of Microsoft Partner engagements when addressing Developer Tools product family during Software Asset Management engagements.
• STRATEGY: Worked closely with SAM delivery partners to identify common pains associated with the Dev Tools component of engagement delivery. Built and delivered engagement framework to provide partners with guidance.
• HIGHLIGHTS: Worked as liaison between 3 internal organizations to drive lasting improvements to Microsoft Product Terms language, clarifying policies impacting Dev Tools products. Delivered Non-production Environments.

Redmond, Washington, US

• CHALLENGE: Lead pre-launch design efforts for Microsoft SAM Incentive Program on behalf of Worldwide SAM & Compliance organization.
• STRATEGY: Designed, implemented and supported business processes related to partner onboarding, incentive opportunity life cycle management, opportunity routing, payment approvals and exception handling. Coordinated.
• HIGHLIGHTS: Achieved on-time delivery of SAM Incentive Program. Continually improvedpartner payment approval process, saving the client millions of dollars in waste and improving partner time-to-payment experience..

Redmond, Washington, US

• Served as Consulting Operations Manager for pre-launch design, development and testing of partner registration, back end approval, engagement deliverable storage & search and customer survey infrastructure components.
• Wrote design documents and created UI design wireframes and design comps, managed stakeholder review cycles, managed offshore dev and onshore test resources.
• Managed cross-group collaboration with Worldwide Licensing & Pricing (WWLP) and Volume Licensing IT (VLIT) to integrate MOD-owned infra components with customer and partner-facing, VLIT-owned voucher management systems.
• Worked with Microsoft Partner Network (MPN) organization to migrate partner registrationexperience to MPN website (https://partner.microsoft.com).
• Worked with Channel Incentives organization to migrate partner payments to electronic payment system.

Kirkland, WA, US

• Personally executed and/or oversaw the efforts of other Diamond project managers, developers, testers, graphic designers and technical writers on approximately $30 million worth of project business.
• Managed vendor contracts and training for Diamond staffers working in a variety of PM and Technical PM positions at Microsoft in the Microsoft Office Division, Worldwide SAM & Compliance, Enterprise Sales, and.
• Designed and managed software development of speculative applications for Microsoft Surface for international DSG customers in Dubai and Saudi Arabia.
• Traveled internationally by invitation to present to and develop business relationships with prospective customers including Dubai Chip Design (DCD), Dubai Silicon Oasis Authority (DSOA), Prince Mohammad bin Fahd.