John Chess Email & Phone Number

California, United States

San Francisco Bay Area

COMPANY:Industry-leading multinational corporation and provider of IT services, with billion-dollar annual revenues and 261K employees.OVERVIEW:I was approached by Cognizant regarding the potential purchase of MediCall, a company I founded and led for 9 years. Following the purchase of MediCall, I became a VP and Head of their Healthcare BPO practice. In this capacity, I led MediCall’s integration within the Cognizant Business Process Solutions Group as part of the acquisition agreement (involving 2,500+ CTSH Philippine employees and 14 direct reports). Additionally, I directed the U.S. and Philippine senior management team in services for Healthcare, Insurance, Pharma, and Life Sciences product lines, holding full P&L accountability.

San Francisco Bay Area/Manila Philippines

COMPANY:The healthcare industry’s 1st Philippines-based offshore clinical services provider.OVERVIEW:Following extensive research, and identifying the need for additional clinical resources not available in the U.S. market (due to reduction of immigration post-9/11 and insufficient number of new RN/Physician/Pharmacy graduates), I founded MediCall. The company served as a turnkey provider of solutions to enable the immediate, secure delivery of remote clinical resources from the Philippines. Subsequently, I grew the company to more than 1,200 employees at the time of the CTSH acquisition. Building and leading the U.S.-based Healthcare Sales and Marketing team, we drove all business development efforts; additionally, I created a middle-management Clinician team to oversee clinical services delivery. To facilitate successful results, I developed key relationships with legal, financial, and government entities in the Philippines. Along with this, a key challenge I faced was to reverse the negative U.S. view of the outsourcing and offshoring model, as well as meeting regulatory compliance requirements.In 2012, I oversaw our merger with CTSH, including all transactional and integration activities.

Redwood City, Ca

COMPANY:Manufacturer of switches and software used by telecommunications service providers to manage internet protocol networks.OVERVIEW:I founded Cosine Communications with 2 other partners, participating in all major corporate decisions that included appointing and evaluating the performance of the CEO. In this role, I oversaw all corporate governance functions that included implementing core policies/goals and acquiring both operational and financial resources. Reporting to the stockholders, I provided continual updates on Cosine’s fiscal status and marketplace performance. HIGHLIGHTS:★ Played instrumental role in raising 9-figure funding total from VCs, with 3 rounds of pre-IPO investment. Solicited key telecommunications provider as a pilot partner, enabling the company to close funding with key investors such as Sequoia Capital and Kleiner Perkins.★ Worked with underwriter Goldman Sachs to achieve the most successful telecom equipment IPO of 2000, generating 9-figure total through offering on NASDAQ (above expected targets).

Pleasanton, Ca

COMPANY:Manufacturer of the mobile computing industry’s 1st wireless modem; OEM supplier to leading computing companies.OVERVIEW:After identifying the need for modems to be integrated as ancillary products within laptop and notebook computers, I launched Apex Data and held full P&L accountability for its success. I planned and directed all aspects of Apex Data, including strategy development, performance management, marketing and PR, corporate sales, and operations functions. As part of business development efforts, I initiated, negotiated, and managed contracts with the 2 leading notebook manufacturers at the time.HIGHLIGHTS:★ Grew the company from zero to $23M annual revenue total (prior to its merger with Smart Modular Technologies in 1995).★ Served as the Chief Architect for the merger and a key participant in the subsequent IPO, managing the Communications division for 2 years post-merger.★ Secured rebranded OEM relationships for Apex’ modem products with Toshiba and IBM. Convinced potential suppliers of viability of using their communications chipset within a new marketplace for mobile devices, including development of new chipsets for mobile computing.

Masters International Management, International Business

Bachelor Of Science (B.S.), International/Global Studies