John Chun Email & Phone Number

Cape Coral, FL, US

New York, NY, US

Bangalore, Karnataka, IN

• Led sprint teams comprised of onshore and offshore personnel on large-scale digital transformation projects for high-profile clients including Vanguard and Lumen Technologies.
• Partnered with clients to develop roadmaps, gather requirements, define capabilities, and prioritize features.
• Authored epics and user stories, documenting conditions of acceptance with stakeholder input from UX designers, database developers, and client personnel.

Fort Washington, PA, US

• Owned the success of key applications, including the firm's system of books and records.
• Led Agile ceremonies and prioritized/refined the backlog within Jira, ensuring alignment with customer needs and Iteration and Program Increment objectives.
• Supported QA testing for new features and non-functional requirements, ensuring high-quality deliverables.
• My team completed numerous high-profile projects including:o Systematic conversion of tens of thousands of accounts due to the acquisition of TD by Charles Schwab.o Moving trade related data to immutable storage to.

Fort Washington, PA, US

• Supervised operations across multiple high-performing teams within the firm’s back office, including teams that handled payroll contributions, data reconciliation (transactions and balances), and trade execution.
• Partnered with divisions across the company to ensure regulatory compliance and operational excellence.
• Achieved a 22% increase in operational efficiency (transactions per user) while reducing headcount by 15%.
• My teams completed a multitude of operational initiatives including: o A major initiative in 2018 wherein we moved $22 billion in fund assets to clean shares and converted these assets into an omnibus relationship with.

Fort Washington, PA, US

• Bridged the gap between technical and non-technical teams, simplifying complex project requirements and ensuring clear communication.
• Designed and executed comprehensive QA testing procedures, resulting in high UAT pass rates and improved customer satisfaction.
• Leveraged data mining to generate insightful reports and support audit compliance with regulatory requirements.- Promoted to Manager in 2001. Led a team of 3 analysts and 1 technical writer.

Fort Washington, PA, US

- Responsible for the daily valuation and related portfolio maintenance of mutual funds within the Rightime Family of Funds. - Generated SEC performance figures, prepared all financial statements, and compliance schedules.