John Ciccone, Cts, Eava, Isf Email & Phone Number

Bridgewater, NJ

AudioVisual

Bridgewater, NJ

Hoboken, NJ

 Setup and breakdown of various levels of conferencing from simple videoconference calls to CEO webcasts and Board of Directors meetings in a global publishing company Gathering user requirements for event planning. Coordination with production companies, users, facilities and other departments as necessary in the US, EMEA and APAC Troubleshooting audio.

White Plains And Purchase NY

 Videoconference “white glove” setup User training  Set up maintenance schedule for routine testing of equipment.  Vendor management to resolve equipment and infrastructure issues in a mixed Polycom/Cisco/Skypefor Business environment

Greater New York City Area

 Directly manage three technicians for AV conference services Manage chronic and escalated issues to completion by providing appropriate vendor support or internal expertise. Writing and reviewing operating procedures Setup training curriculum for technicians Troubleshoot audiovisual, videoconferencing, and telepresence equipment for Cushman/MetLife.

Design and implementation of global videoconferencing/telepresence solution. Vendor management and user liason for videoconferencing and telepresence projects. Confguration of Polycom, Cisco and Tandberg endpoints as well as experience with Cisco VCS, TMS and Polycom CMA, as well as RMX and MGC MCUs. Specified conference room A/V design for VTC enabled.