Supervisor-Pharmacy Technicians
Midwest Benefit Pharmacy
Countryside, Illinois
Held direct responsibility for scheduling, coordinating and overseeing all automated and manual prescription filling (1,500 prescriptions a day), customer service and regulatory compliance for a retail and mail-order pharmacy operation. Hired, trained and oversaw a staff of 15 pharmacy technicians distributed through various positions.• Controlled and monitored all areas of pharmacy, including reporting, inventory control, ordering, vendor relations and accounting.• Scheduled and distributed technicians to various areas, including data entry, manual fill, auto fill (AccuMed-AutoLink), front counter and telephone orders.• Utilized pharmaceutical computer programs to manage inventory, order new pharmaceuticals and conduct regulatory compliance reporting.• Responsible, at all times, for quality control, regulatory compliance (HIPPA, FDA) and accuracy; mentor, trained and evaluated technicians.• Coordinated with IT and engineering to troubleshoot and rectify problems with AccuMed-AutoLink system; recognized and corrected potential problems to maintain production levels.