Financial Solutions Support Specialist
Stoughton, Wi
1. Installation of ITM infrastructure (mostly Software on Customer Servers) and all Hardware/Software solutions on initial order.2. ITM system configuration3. New ITM customer training, including daily operations and balancing.4. Interface with Project Managers (Edge One, Acuity and or NCR) to assure consistent quality and consistency of communications with customer and overall quality of project.5. Interface with Edge One associated Vendors (mostly NCR, Jaguar and Add On Technologies at this point) on any additional solutions procured to assure quality, and seamless hand off of support issues.6. Project Management (PM), installation configuration of all TCR middleware software, as well as initial and ongoing training of customers, including balancing issues.7. PM and oversight of installation of all Jaguar Consolidation Server (CS) Solutions.8. Interface and support ongoing hardware and software support issues through established channels.9. Support of sales to include staffing sales meetings as appropriate to foster quality sales motions, and trade shows.10. Support of Edge One associated IT infrastructure, and suggest and support improvements thereto.11. Ongoing service support of software related issues for all ITM, TCR and CS customers.