Dynamic, results-driven leader with over 20 years IT experience, with a reputation for resolving complex issues, identifying strategies, and providing practical solutions. Excels in providing leadership, utilizing technical and soft skills, directing large on-site, remote and offshore teams, and managing budgets to achieve business objectives. Proven history in managing relationships with customers at every level from end users to senior executives. Thrives in high paced, high pressure environments. Core capabilities include:IT OperationsSupplier Management ITIL Process Improvements Project ManagementProduct Management Associate Development System IntegrationTroubleshooting Departmental Strategy Budget Management
Listed skills include It Operations, Vendor Management, It Strategy, Business Analysis, and 15 others.