Clark Long Email & Phone Number

Dallas, Tx, Us

Dallas, Tx, Us

I am currently the Analytics Consultant supporting Southwest Airlines Military & Federal Government Team.

Dallas, Tx, Us

-Experienced in telling a story with data by designing presentation decks to present on a weekly basis with sales leadership and external corporate traveler mangers in order to shift business travel share over to Southwest Airlines-Consistently achieved multiple sales target goals as part of a cross-functional team in Southwest Business that provides key data insights to external partners to help educate our clients on the advantages of flying Southwest -Preformed daily ad hoc reporting running SQL queries through Teradata in order to pull data to put together as a report that would be shared and presented to internal stakeholders and external clients-Created multiple Alteryx workflows to help streamline and automate data cleaning from multiple external platforms and systems in order to save multiple hours a week of manually compiling data-Knowledge of advanced statistical techniques-Experienced with SQL, Tableau, Alteryx, Excel (Macros and Pivot Tables), Diio and Salesforce

Dallas, Texas, Us

Worked on the Dealer Experience team within the commercial marketing segment at Interstate Batteries: •Built and maintained customer data using Excel and Tableau for Interstate dealer promotion which included over 20,000 current and new dealers.•Preformed data analysis on ProClinic Webinars tracking the growth in attendees, engagement, and sales conversation over the course of 12 months, and then presented program’s ROI results to sales directors.•Directed summer testing promotion by creating workback schedule, leading meetings and coordinated with all departments and teams involved with the summer testing promotion resulting in a lift in sales of 14.4%.•Developed and presented content for ProClinic Webinars to average audience size of 500 attendees for the purpose of educating customers, growing brand awareness and strengthening brand loyalty

Dallas, Tx, Us

• Generated and qualified over 70 meetings between Southwest Airlines account managers and client decision makers leading to over $500,000 of incremental revenue for the next business year • Identified the need for competitor analysis and developed competitor analysis breakdown of 5 major airlines for account managers to use during calls with clients, and presented analysis to business directors• Validated and set-up discount pricing model for a dozen corporate conferences who set Southwest Airlines as their primary carrier for the events, leading to an increase of over 6,000 travelers • Coordinated with the Pricing and Corporate Travel teams using Lean Six Sigma to identify wasteful processes of Meeting Agreements resulting in a streamline process saving 30min. per agreement set-up

Richardson, Texas, Us

Trusted adviser who is responsible for building client relationships by providing for their healthcare needs. Processing applications, provide customer support, setup new customers, and administer customer accounts. Strategically helped design systems and processes to handle operations, sales, and support more efficient growth.• Initiated the sales growth of small business clients from 40 companies to over 350 companies through sales calls, cold calling and social media advertising• Educated new client’s understanding of how to use platform by leading product demonstrations through online meetings and virtual demos on average of 5 -7 times per week • Built, developed and maintained customer personas and customer journey maps for our various types of clients in order to determine how to best understand and address their needs and purchasing habits • Designed Customer Support System for company, which helped organize & answer over 100 customer questions per week resulting in a greater improvement in efficiency and response time

Armonk, New York, Ny, Us

Responsibilities included prospecting and qualifying potential sales leads, lead generation activities including cold calling, account profiling, qualifying and opportunity/ territory management. Graduate of the IBM Summit Program and Global Sales School at IBM: • Drove sales and marketing growth of IBM Smarter Workforce software and solutions through prospecting, cold calling, social media and e-mail marketing• Achieved Rookie of the Quarter surpassing all my sales metrics in Q1 of 2016 and Best Team Player for Q2 of 2016 assisting all team member with sales calls throughout the quarter• Developed complete and accurate documentation of hundreds of potential IBM customers for territory and account management used to hit 50 calls per day with new and current clients• Created and supported cross-selling ideas and initiatives with marketing colleagues to make sure both sides of the company were aware of new messaging and platform changes

Master Of Business Administration - Mba

Bachelor’S Degree, Communication With A Minor In Business Administration