John Collard Email & Phone Number

Grapevine, Texas, Us

Licensed health insurance agent specializing in small businesses and self-employed individuals.

Cincinnati, Oh, Us

♦ Deliver strengths in strategic planning and hands-on leadership to manage 12-19 retail locations across East Texas, ensuring achievement of top customer service and organization goals. Top district for Ancillary sales .The leader is sales of new products .The top district implementing Process changes, to improve the Customer experience. ♦ Create and support an effective sales and service environment, while leading team of 14 Area Managers with 32 sales professionals. Hold accountability for sales and P&L; implement cost-cutting initiatives while achieving zero compromise to quality or service delivery. ♦ Establish store targets and analyze performance against goals. Administer ongoing training and professional development retail leadership. ♦ Rolled out high standards and check points for achievements that garnered the most perfect state audit scores in the organization. ♦ Reduced payroll by 25% while achieving the highest customer service scores in the division by deploying time management skills complemented by concise customer contact procedures.

♦ Directed Planner team of 16 in the development and implementation of process improvements that created long-term cost savings and efficiencies.♦ Planned and coordinated preventive and predictive maintenance plans and managed staff training. Trained personnel in best practices, prioritizing safety and quality.♦ Accomplished 100% on-time personnel safety training and generated corrective actions for poor performance.♦ Saved 30%-80% in costs through implementation of new consumable items.

♦ Effectively managed operations of 3 production line facility while leading team in the development and execution of best practice logistics vision and strategy and production planning. Managed payroll and established vacation schedule for three shifts in 24-hour operations.♦ Led and coached team to deliver results, add value, and drive continuous improvements. Ensured integrity of inventory accuracy and managed stock movements. ♦ Earned award for longest days without incident by fostering safe work practices and motivating production and maintenance teams to prioritize safe job procedures as a focused goal.♦ Applied Tim Woods method to coordinate logistics for operating products – produced flawless change over to new customer specs and reduced repair cycles by 50%.