Principal Consultant
The Collman Group
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John Collman Email & Phone Number
Principal Consultant
at
The Collman Group
1 work email found
@thecollmans.com
4 phones found area 734 and 866
LinkedIn matched
✓ Verified Jun 2026
4 data sources
Profile completeness 100%
Current company
Role
Principal Consultant
Location
Davis, California, United States
Who is John Collman? Overview
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Quick answer
John Collman is listed as Principal Consultant at The Collman Group, based in Davis, California, United States. AeroLeads shows a work email signal at thecollmans.com, phone signal with area code 734, 866, and a matched LinkedIn profile for John Collman.
John Collman previously worked as Advisory Board Member at Elve, Inc. and Chief Operating Officer at Elve, Inc.. John Collman holds Bachelor Of Arts (B.A.) - Magna Cum Laude, Spanish Language And Literature, 3.8 from Eastern Michigan University.
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{first}@thecollmans.com
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Profile bio
About John Collman
𝐓𝐋𝐃𝐑: I am a deep generalist with a passion for transforming companies through systems thinking and human-centered approaches. My superpower is maximizing the constructive interference between human and technical systems, ensuring that technology serves people, not vice versa.𝗟𝗼𝗻𝗴𝗲𝗿 𝗩𝗲𝗿𝘀𝗶𝗼𝗻:• I believe that just about anything is possible - it’s a question of time, money, and focus• I believe that there is almost always a better way• I believe in redeeming the joy of work through purpose, service, and human connection• I believe that a company’s organizational health and culture is one of the best predictors of long-term success and sustainability• I believe in humans above profit - money is just a useful tool to be deployed in service of humans• I believe technology can be a tremendous force for good in the world, but also that it doesn’t happen automatically; it takes intentionality and a huge amount of effortWords that define me: Strategic, Leader, Builder, and Learner𝗦𝘁𝗿𝗮𝘁𝗲𝗴𝗶𝗰:For me, “strategic” looks like this: Before others have even identified that there is a problem or opportunity, I have several potential ideas already in the works. I routinely identify and analyze the important connections between disparate components of a system that other people don’t see. That “system” could be organizational, market-based, technical, or a web of human relationships- it’s the same core skill. 𝗟𝗲𝗮𝗱𝗲𝗿:One of the simplest definitions of a leader is someone who has people following behind them. I have the ability to articulate the future desired state or vision in a compelling way that excites people to work together toward it.𝗕𝘂𝗶𝗹𝗱𝗲𝗿:I’m a builder, creator, and maker in every area of life. I build high-quality teams. I make systems and business processes carefully optimized for efficiency, consistency, and reliability. I designed and built my own home. I created a new organizational leadership structure and built up and mentored new leaders who started as entry-level employees. I make furniture. I 𝗟𝗲𝗮𝗿𝗻𝗲𝗿:I am a lifelong learner. I have an endless curiosity about the world and why it works the way it does. I read voraciously about a wide array of topics. Professionally, this means that I can generally become knowledgeable and effective in any given domain very quickly. It also means that I can benefit from the innovation and creativity that comes from the “cross-pollination” of multiple domains and disciplines.
Listed skills include Project Management, Training, Microsoft Office, Leadership, and 42 others.
Current workplace
John Collman's current company
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12 roles
John Collman work experience
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Advisory Board Member
Current
Sep 2024 - Present
Chief Operating Officer
Employee #1 at a fast-growing deep-tech hardware manufacturing startup. Provided operational and strategic leadership as part of the executive team. This included the following:- Initiated and managed the design and integration of all core business systems and processes, including project management, KPI tracking, IT, and cybersecurity tools, which formed.
Jun 2021 - Sep 2024
Principal Consultant
Current
The Collman Group
I provide broad strategic, operational, and leadership expertise to small-to-medium size companies who need help growing in scale, maturity, or effectiveness. Examples of my capabilities:- Identified the weakness in a customer experience journey, developed a solution, and managed the implementation of that solution.- Created a customized recruiting.
Dec 2019 - Present
Business Operations Consultant
I served an early-stage hardware tech startup to help them level up their operations in preparation for growth. - Developed recruiting strategy, process and tools, as well as carrying the primary recruiting and hiring responsibilities, ultimately leading to multiple quality hires.- Deployed project and task management software tools, managed implementation.
Dec 2019 - Jun 2021
Director Of Operations
- I had broad responsibility for the customer's experience post-sale, including both the technical and customer-facing components of the customer journey in a B2B SaaS environment. (Onboarding, Data migrations and.
- Identified and captured over $300k in “missed” annual revenue through billing data analysis
- Implemented Knowledge-Centered-Support practices using a Zendesk knowledge base, and increased end-user KB article usage up by over 400% year-over-year (5k to 20k monthly views)
- I mentored two direct reports into leadership roles
- I migrated our ETL data conversion tools to Azure, and saw a 100% improvement in job runtimes, minimizing production downtime.
- Developed, designed and implemented a NPS (Net Promoter Score) program from scratch
May 2018 - Nov 2019
Director Of Data Services
- I led the team responsible for converting, migrating, and processing all incoming data from customers into our next-generation software platform and data structure. Part of that team includes a group of ETL developers.
- I more than doubled our technical capacity for daily migration throughput after less than 6 months. through value-stream mapping and building MS-SQL-based ETL tools. This removed a key bottleneck for our business.
- Initiated, developed, and implemented a JIRA-based production environment change management process to decrease unplanned downtime.
Jun 2017 - May 2018
Director Of Customer Success
- Led a 20-member Customer Success team in a B2B software environment
- Maintained 98% customer satisfaction, and 98% renewal rate with ⅔ of prior year headcount
- Interfaced with multiple enterprise-scale customers in an account management/relationship role
Sep 2016 - May 2018
Director Of Support
- Led two departments to enhance customer experience and improve support tools and processes at ParishSOFT.
- Created a new Support leadership structure and served as a technical escalation for data conversions.
- Pioneered customized reporting of key metrics in BI tool (GoodData) and developed a data cleanup strategy.
Apr 2016 - Sep 2016
Product Support Manager
- Led a team of 30 technical and software support representatives, overseeing support for 40 software modules and providing training.
- Developed troubleshooting processes and problem-solving methods, increasing Tier 1 agent incident resolution rates.
- Developed onboarding program that cut time-to-agent-effectiveness in half (from 6 to 3 months)
- Improved customer satisfaction rating to 99%
- Cut first response time from 10 + hours to under 2 hours (ranked in the top 2% of like companies)
- Increased first touch resolution from 50% to 75% in less than a year through adoption of new tools and processes.
May 2012 - Apr 2016
Product Support Representative
- Provided phone and email technical support for multiple software modules, achieving top support representative status in just three months.
- Collaborated with team members to troubleshoot and solve problems in local, hosted, and web-based environments.
- Self-taught MS-SQL and relational database concepts to enhance support capabilities.
Jun 2011 - May 2012
Technical Support Services/System Administrator
Applied Safety & Ergonomics
Ensure proper operations of all technical operations and IT infrastructure. Provide technical and equipment support to litigation projects. Some project management and supervisory roles.Exceeded billable hours targets
Sep 2008 - May 2011
1 education record
John Collman education
FAQ
Frequently asked questions about John Collman
Quick answers generated from the profile data available on this page.
What company does John Collman work for?
John Collman works for The Collman Group.
What is John Collman's role at The Collman Group?
John Collman is listed as Principal Consultant at The Collman Group.
What is John Collman's email address?
AeroLeads has found 1 work email signal at @thecollmans.com for John Collman at The Collman Group.
What is John Collman's phone number?
AeroLeads has found 4 phone signal(s) with area code 734, 866 for John Collman at The Collman Group.
Where is John Collman based?
John Collman is based in Davis, California, United States while working with The Collman Group.
What companies has John Collman worked for?
John Collman has worked for The Collman Group, Elve, Inc., Airity Technologies, Parishsoft, and Applied Safety & Ergonomics.
How can I contact John Collman?
You can use AeroLeads to view verified contact signals for John Collman at The Collman Group, including work email, phone, and LinkedIn data when available.
What schools did John Collman attend?
John Collman holds Bachelor Of Arts (B.A.) - Magna Cum Laude, Spanish Language And Literature, 3.8 from Eastern Michigan University.
What skills is John Collman known for?
John Collman is listed with skills including Project Management, Training, Microsoft Office, Leadership, Databases, Management, Access, and Microsoft Excel.
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