Lead staff of 79 total employees and 7 direct reports, providing leadership across IT infrastructure, healthcare software systems, business systems, business intelligence, cybersecurity, and HIPAA. Establish and execute technology strategy, fueling transformation. Report directly to CEO and drive efforts to achieve business growth and effectiveness through execution of strategic initiatives and multi-year transformation roadmaps. • Led turnaround of failing EHR implementation by simplifying plan and developing communication and risk management strategies; completed project on time within aggressive 12-month schedule. • Developed 3-year IT turnaround strategy focused on customer service, communication, and relationship building; improved customer satisfaction by 95% in less than year and achieved 99.99% system uptime. • Aligned IT spending with strategic goals; reduced IT expense by 12% in first year and decreased year-over-year spending trajectory, optimizing resource allocation and financial efficiency. • Established data analytics infrastructure and team, identifying millions of dollars in clinical and operational savings. Transformed EC’s data strategy improving data capture and insight to discover millions of dollars in additional revenue. • Implemented hundreds of key system/business process improvements and new tech-driven departments to increase efficiency, decrease redundancy, lower costs, improve security, and enhance patient safety.

Direct team of 53 employees, while focusing on rescuing ailing Managed Care Division. Managed $87M P&L of dual eligible special needs plan. Identified and resolved issues across employee relations, partner relations, business model, and operations. • Overhauled division, reducing turnover, improving margins through strategic restructuring and relationship management, saving millions in costs, and improving future earnings. • Identified risks in original revenue model, led contract renegotiations improving rates and avoiding millions in losses. • Hired skilled management team, boosting employee engagement and morale; leveraged technology to streamline workflows, improve process, and enhance staffing efficiency.

Tapped by CEO to assume ownership of Marketing function and drive transformation of marketing, outreach, and business development departments. Ensured alignment with strategic goals and facilitated data-driven culture to fuel innovation. • Selected to serve as Executive Sponsor and Leader for PACE 2.0 Program, fostering momentum to increase census, enhance communication, and fuel organizational change. • Shifted from mass media to niche market strategy, focusing on partnerships and community relationships, simultaneously reducing and focusing marketing budget. • Reinvented Salesforce usage for consistent documentation and data analysis, identifying top referral sources to boost referrals and conversion rates. • Transformed sales philosophy from short-cycle, transactional approach to long-cycle, relationship-based strategy to improve lead generation and enrollments. Improved qualified referral leads, enrollments, and conversion rates. • Established capitated value-based contracting approach, anticipating future growth opportunities.

Led the Healthcare Management Consulting Division of Accreon USA. • Provided overall strategy for both US and Canadian healthcare clients. • Delivered healthcare CIO services in: System Integration, System Implementation, Business Intelligence, EHR Services, HIPAA Compliance, IT Strategy and Governance, Project Management.• Achieved several new project wins, strategic engagements, and the complete turnaround of Element Care’s multi-million-dollar EHR project

Led the IT Strategic Consulting Division of Abilis New England. • Delivered numerous healthcare system design and implementation projects• Achieved 18% increase in consulting business by expanding healthcare advisory services• Won several multi-million dollar system selection, implementation, integration projects.

Founded The Aurora Group as a management consulting firm focused on strategic technology planning, project management, and process improvement. • Provided software and system implementation, HIPAA compliance, and Disaster Recovery services.• On behalf of several clients, renegotiated contracts to save over 15% on lifetime costs of clinical systems.