John Corbin Email & Phone Number

Centennial, Co, Us

Managing the endpoint security strategy and architecture for Direct Travel.Accomplishments & Responsibilities• Manage CrowdStrike Falcon for endpoint defense on ~2,000 devices. Previously used BitDefender.• Manage Zscaler for endpoint network security on ~2,000 devices.• Manage Barracuda to filter phishing, malicious, and spam emails. Manually investigate and remediate threats that bypassed Barracuda in our ticketing system, FreshDesk.• Harden endpoints to CIS standards using Windows Baseline & controls in Intune.• Perform incident response by investigating, remediating, documenting and reporting. • Manage DLP (data loss and prevention) policies through Microsoft Purview.• Conduct audits on Azure resources and security software for access management and licensing purposes.• Host training sessions to inform the Information Technology team on changes to our endpoint strategy, new security applications, and security configuration changes.

Orlando, Florida, Us

Focused on improving our security posture through auditing user access, remediating email threats and investigating potential breaches.Accomplishments & Responsibilities• Resolve security incidents through our Virtual SOC, Arctic Wolf, and Microsoft security portal.• Review and mitigate malicious emails.• Created a PowerBI report for cyber security metrics for c-suite reporting.• Developed the corporate intranet. Included creating a hub, developing approval work flows, assigning permission sets and developing content.• Worked with the Quality department to develop DocCenter, a SharePoint site for policies and procedures.• Setup the insider risk and data loss prevention policies.• Okta administrator.• Traveled to remote sites to install Palo Alto AP, ION, & Aruba switches.

Orlando, Florida, Us

Focused on maximizing productivity and efficiency through automation with PowerShell and Power Automate. Admin for Azure, Exchange, Sharepoint, Salesforce, Bullhorn, and Vonage.Accomplishments & Responsibilities• Completed monthly audits on all platforms to locate stale accounts and verify accounts meet the principle of least privilege.• Develop and maintain PowerShell scripts to improve technician efficiency and ticket resolution time. Automated account terminations, generations, and audits.• Populated the contact information for over 8,000 records in Azure using PowerShell.• Deploy software, perform updates, and modify device policies using Comodo One. Developed Python scripts to mass modify endpoint devices.• Enabled multifactor authentication and connected MyApps to third party platforms for all employees to retain our cyber security insurance. • Located and removed dozens of inactive, recycled, and duplicate devices from our endpoint manager, Comodo.• Implemented an equipment log to track all IT Asset changes including (but not limited to) returns, deployments, reassignments, and decommissions.• Closed 2,000 tickets on Spiceworks and 3,000 tickets on ManageEngine.• Created documentation for standard operating procedures and video documentation/tutorials.

Orlando, Florida, Us

Assisted students and teachers around campus with various digital issues while maximizing efficiency by improving our operation. Worked as an Intern during my junior and senior year in high school.• Managed a student ran helpdesk to diagnose and repair student & teacher devices.• Re-imaged devices via PXE boot over IPv4 or USB.• Deployed workstations when needed. (Desktop, monitor, keyboard, mouse)• Tested network switches.• Troubleshot malfunctioning devices. • Analyzed and replaced faulty hardware around campus.• Managed inventory using Google Forms and Microsoft Excel.• Developed the training program and inventory documentation using Microsoft Word, Google Docs, InDesign CC and Photoshop CC.

Orlando, Florida, Us

Continued my duties as an intern. Began working on re-architecting the inventory system at CLSMF by stringing third party applications together to manage RFID tags with a synchronous Python script. • Developed an algorithm to constantly sync data between EzOfficeInventory and an in-house Sharepoint list. • Implemented the algorithm in to a Python script hosted on an unused device during testing. • Created documentation for the script. (Modifying, updating, environment setup)

Orlando, Florida, Us

Contributed to a major call center expansion at the Orlando office by assisting in the deployment of technologies and assembling office appliances. • Deployed workstations. (Headsets, Surface Books, DisplayLink plugables, etc.)• Toned network cables after upgrading to Cat-6 Ethernet cables. • Wiped HDDs using DBAN to comply with Department of Defense standards.• Provisioned Intel Compute Sticks and Surface Books.• Tested the capabilities and possible usage of "Technology Solutions" 1128 Bluetooth UHF RFID reader, along with multiple RFID tags, for inventory management.

Bachelor Of Science - Bs, Cybersecurity And Information Assurance Degree

Associate In Arts, Information Technology

Education record