John Costello Email & Phone Number

Galway, County Galway, Ireland

As a Product Support Engineer at SAP SuccessFactors, a leading cloud-based human capital management platform, I am dedicated to delivering exceptional customer service by diagnosing and resolving a diverse range of technical incidents. My role encompasses providing comprehensive end-to-end product technology solutions, which involves gaining a deep.

Galway, County Galway, Ireland

I was enrolled in the SAP star intern program. This is a two year program, with a 3 month and 6 month internship phase. The SAP STAR program in Ireland helped me accelerate my career at SAP through training in SAP’s cutting-edge technologies and combining this with personal and professional development and coaching.

Galway, County Galway, Ireland

For my 6 month internship I worked as a Customer Success Manager (CSM) in the Multi-Bank Connectivity team(MBC). My role consisted of assisting customers through onboarding for a smooth transition and adoption of the product. I was proactively engaging with customers to understand their needs and provide personalized support. A daily task was addressing.

Galway, County Galway, Ireland

During my 3 month internship as a product support engineer, I analysed incidents, researched and provided clear solutions to customers. I collaborated with local and global support colleagues and other internal teams to deliver superior customer service. I documented solutions for known issues and created technical content for internal and external.

Cork, County Cork, Ireland

I worked part-time on the weekends; in my station my main roles consist of disassembling mainframes and identifying which components are eligible for consumer resale and which components are going to be recycled. As part of this process, I used SAP systems to transfer the components between areas and between warehouses. I also used Excel to high level as I.

Cork, County Cork, Ireland

This was a part-time job, working weekends and some evenings while attending secondary school and college, also working full-time during the holiday periods. During my time in McDonalds, I learned a variety of skills. My general duties consisted of customer service both at front of house and the drive-thru, cooking and preparing of food, taking orders and.

Education record

Leaving Cert