John Crouch

John Crouch Email and Phone Number

Experienced IT Leader | IT Management, Business Intelligence, Cybersecurity @ Skyline Exhibits
John Crouch's Location
St Paul, Minnesota, United States, United States
About John Crouch

Senior IT leader with proven experience building and managing high-performing internal and external IT Support organizations. Breadth of experience spans global technology companies and manufacturing. Recognized for building world-class customer service-oriented teams focusing on improving the productivity of the workforce they support.* Expert in re-engineering IT service organizations to focus on improved customer service.* Skilled in staff recruitment, development, training, mentoring, retention and management of all levels of IT from first line service desk to application development engineers.* Proven international project and program management experience.* Knowledgeable in IT Governance issues pertaining to Sarbanes-Oxley compliance.* Strong Analytical skills and proficient in developing reports with a wide array of SQL tools.* Certified HDI Support Center Director.* Certified in ITIL v3 Foundations for Service Management.* Project Management Professional (PMP)®* Certified Information Systems Security Professional (CISSP)information security, cybersecurity, security program governance, customer service, technical support, crm, erp, development, programming, productivity, management, vmware, virtualization, itil, cobit, sox, sarbanes oxley, it governance, budgeting, project management, change management, vendor management, midmarket, sap

John Crouch's Current Company Details
Skyline Exhibits

Skyline Exhibits

View
Experienced IT Leader | IT Management, Business Intelligence, Cybersecurity
John Crouch Work Experience Details
  • Skyline Exhibits
    Vice President, Information Technology
    Skyline Exhibits Nov 2023 - Present
    St Paul, Mn, Us
  • Me Elecmetal
    Vice President - Information Technology
    Me Elecmetal Aug 2021 - Nov 2023
    Santiago, Región Metropolitana, Cl
    I am responsible for directing the overall vision, planning, organizing and execution of all IT functions in our corporate headquarters as well as our two foundries in Duluth, MN and Tempe, AZ.
  • Me Global Inc.
    Director Of It
    Me Global Inc. Jan 2014 - Aug 2021
    Minneapolis, Mn, Us
    ME Global Inc. (MEG) is a wholly owned U.S. subsidiary of Compania Electro Metalurgica S.A. (Elecmetal) based in Santiago, Chile. MEG is a leading producer/supplier of steel castings and grinding media to the mining industry.
  • Apogee Enterprises, Inc.
    Director, It Service
    Apogee Enterprises, Inc. Mar 2009 - Apr 2013
    Minneapolis, Mn, Us
    Directed a team of 24 employees responsible for the internal Help Desk, on-site plant and office technology support, system administration and SOX/Security functions for this provider of distinctive value-added glass solutions for enclosing commercial buildings and framing art.
  • Spss
    Director, Business Technology Services
    Spss Apr 2004 - Nov 2008
    Directed a team of 30 employees responsible for the global internal Service Desk, onsite desktop support and the network & telephony services for this global provider of predictive analytics technology and services. Built global follow-the-sun Service Desk that is the foundation for s strong service culture. Designed, built and implemented transaction survey process to improve service delivery and transparency. Program manager for global VOIP implementation. Virtualization Champion for global virtualization initiative. Reduced overall conferencing spend by 40% over 3 years.
  • Spss
    Director, Enterprise Crm Solutions
    Spss Feb 2001 - Apr 2004
    Directed a team of 9 employees and 7 consultants responsible for the global consolidation of CRM and SFA systems and processes.
  • Showcase Corp.
    Director Of Information Technology
    Showcase Corp. Oct 1999 - Feb 2001
    Directed a team of 15 employees responsible for the Information Technology infrastructure, internal development and internal helpdesk support for this leading provider of enterprise intelligence solutions for IBM iSeries (AS/400) computing systems. ShowCase was acquired by SPSS in February, 2001.
  • Showcase Corp.
    Vantive Project Lead
    Showcase Corp. Mar 1999 - Oct 1999
    Led the global implementation of Vantive Sales Force Automation and Customer Relationship Management software solution.
  • Showcase Corp.
    Technical Support
    Showcase Corp. Mar 1994 - Mar 1999
    Various positions within Technical Support, including Advisory Technical Support Specialist and Technical Support Manager. Managed the growth of the Technical Support organization from 7 to 18 people including international expansion.
  • Geologic Research, Inc.
    Computer Programmer
    Geologic Research, Inc. Dec 1990 - Mar 1994
    Developed graphics applications in support of engineering team developing applications to stress analysis problems in Civil, Geo-technical and Mining Engineering. Prepared internal and external documentation to software development projects. Coordinated communication with international clients.

John Crouch Skills

It Management Management Enterprise Software Itil Business Process Crm Program Management Business Intelligence Project Management Leadership Technical Support Vendor Management Process Improvement Information Technology Erp Integration System Administration It Strategy Governance Consulting Databases Team Leadership Customer Service It Service Management Data Center Business Analysis Software Project Management Service Delivery Cross Functional Team Leadership Analytics Sdlc Business Process Improvement Sarbanes Oxley Act Customer Relationship Management Team Building Business Strategy Sarbanes Oxley Service Desk Department Budgeting Service Management Operations Management Cobit Itil V3 Foundations Certified Global Operations Global Management Help Desk Support Project Server International Business Sap Enterprise Resource Planning Strategy Cissp

John Crouch Education Details

  • University Of St. Thomas
    University Of St. Thomas
    Quantitative Methods & Computer Science

Frequently Asked Questions about John Crouch

What company does John Crouch work for?

John Crouch works for Skyline Exhibits

What is John Crouch's role at the current company?

John Crouch's current role is Experienced IT Leader | IT Management, Business Intelligence, Cybersecurity.

What is John Crouch's email address?

John Crouch's email address is jo****@****ail.com

What is John Crouch's direct phone number?

John Crouch's direct phone number is +195248*****

What schools did John Crouch attend?

John Crouch attended University Of St. Thomas.

What skills is John Crouch known for?

John Crouch has skills like It Management, Management, Enterprise Software, Itil, Business Process, Crm, Program Management, Business Intelligence, Project Management, Leadership, Technical Support, Vendor Management.

Free Chrome Extension

Find emails, phones & company data instantly

Find verified emails from LinkedIn profiles
Get direct phone numbers & mobile contacts
Access company data & employee information
Works directly on LinkedIn - no copy/paste needed
Get Chrome Extension - Free

Aero Online

Your AI prospecting assistant

Download 750 million emails and 100 million phone numbers

Access emails and phone numbers of over 750 million business users. Instantly download verified profiles using 20+ filters, including location, job title, company, function, and industry.