John Crowfoot Email & Phone Number

Poughkeepsie, New York, United States

Orange County, New York, United States

Select Major Accomplishments• Highest Net Profit in Region (50 branches) FY-21 ($750K increase from FY20); Top 3 Net Profit in Region FY-22; Highest Protection Product Sales in Region FY-22 & FY-21; Top 5 Total Revenue in Country (7/2022) • Developed 3 Level 1 employees to Level 2 employees that were promoted to other branches in FY-22.• Achieved the highest customer satisfaction score of 90%+ for 4 consecutive months.• Ranked Top 10 and attended Elite Club for performance in net sales, customer service, and corporate leads.

Branch Manager

BRANCH MANAGER (2/2021-Present)/ASSISTANT BRANCH MANAGER (2020-2/2021)Spearhead all aspects of daily business location operations, to include business planning, P&L management, human resources, continuous improvement, customer service management/retention, sales management, market growth, team building, management and development, and the oversight of fleet inventory. Cultivate relationships with car dealerships, insurance agents, and body shop/repair shops to consistently grow revenue.• Create/update profit and expense spreadsheets, while monitoring depreciation and increasing profit; budget monthly hours for all staff to ensure payroll does not exceed forecasts.• Manage and drive strategic new business development initiatives focused on building business, penetrating markets, outshining competitors, and increasing both revenue and profitability.• Analyze financial statements and P&L, handle payroll processing, and the attaining of goals; YoY revenue growth, YoY fleet growth, and customer service goals exceeding 85+ over a 6-month period.• Interview, hire, train and continuously evaluate staff regarding performance, sales and daily operations; developed multiple staff from management trainees to assistant managers and managers.• Create career paths for all management-trainees and assistant managers by focusing on employee development and both individualized and group training on running the operations of a branch.• Track, compile and report on all sales figures and revenue on a weekly basis; analyze and control costs and profits; manage and maintain a fleet of 350+ vehicles.• Perform accounting functions and debt collection, competition analysis, and the promotion of all company services; car sales, fleet services and corporate account enrollment.

Bachelor Of Science - Bs, Psychology

Associate Of Arts - Aa, Human Services, General