Northcraft Analytics brings Business Intelligence tools to IT Service Management. Our SingularIT suite is the most robust analytical platform on the market for IT Managers. For more information, visit our website: www.northcraftanalytics.com

The OBC Group applies the principles of performance management and business intelligence to service industries through consulting and software solutions. I founded this company with my three partners in 2004 and have developed applications in use at several fortune 500 companies. For more information, visit our website at www.theobcgroup.com

Responsible for the design, sale, and business process development during implementation of large scale profitability measurement systems for the airline industry. Established modern flight profitability analysis department in a carrier emerging from bankruptcy.

Designed and implemented a set of tools used to support managerial decisions within the Channel Marketing organization including: sales force allocation, compensation tracking, inventory acquisition, product promotion, and discounting strategy

Subject matter expert on airline industry. Served as business lead for large scale projects within major airlines, including a major business intelligence implementation at Delta Air Lines

Managed a team of five revenue management analysts in markets facing low cost carrier competition Created an application used to identify ideal destinations to offer in e-mail and web based promotions-eliminated $2 million of revenue dilution. Provided analytical support to Government Affairs' lobbying effort during airline ticket tax debate in Congress-products of analysis quoted in The Wall Street Journal and used to advise members of Congress during federal budgeting process. Served as labor analyst for a $1.2 billion labor group-set annual labor cost targets for budgeting purposes and evaluated effects of possible mergers and contract negotiations.