John Cunningham Email & Phone Number

Tokyo, Japan

Individual contributor managing, setting and maintaining standards ensuring others adhere to Global Training’s policies, processes and procedures to be considered eligible to deliver training.Deliver practical and theoretical technical training sessions, taking an active and responsive mentoring role in developing and disseminating knowledge to internal and external technical global audiences, including partners/customers/end users.Apply advanced knowledge of technologies, troubleshooting, known issues and specific application solutions.Demonstrate exceptional presentation, communication and interpersonal skills exhibit a high degree of professionalism as a representative of Global Training and SOTI.Adjust trainings to different contractual relationships between partners and SOTI, the limitations/operational parameters governing what can be shared with each partner.Collaborate with Global Training’s team members and take direction and guidance from the Director of the department to create training plans for global audiences.Organize Web Based Training solutions and self-learning strategies including coordination of facilitation duties.Oversee training and quality for locations that may not be visited in-person by networking with in-region personnel.Act a Global Training’s lead facilitator for Training initiatives ensuring world class training deliveries, and that learner experience is never compromised.Continual improvement process to close loop on feedback addressing Trainer issues and negative comments.* Provide technical training on site across APAC with a 98% CSAT.* Develop & deliver internal training on professional development areas such as DISC & Active Listening benefiting team members and regional managers.

Greater Tokyo Area

Coach a global clientele on personal development, conflict management and business skills. Write for a variety of business and personal development websites. Standardized language test evaluation and professional development workshop facilitation.• Author of Win the Day a self-help book focusing on improved mental health.• Editor Illumination publications (Medium.com) with more than 100,000 readers.• Designed courses for professional development client focused on passing the Linguaskills Level B2.• Developed and facilitated on-line workshop focused on defining participants’ life purpose

Edit and approve for publication articles by writers serving nearly 100,000 readers. Communicate with writers about revisions and promote their work.

Tokyo, Japan

Facilitated intensive training seminars and executive coaching. Designed training materials for individuals and group training sessions.• Created automated online emotional intelligence assessment for use as a new product• Wrote client specific case studies for a premium version of the company's offerings• Developed trainings assets based on sales department’s perceived market needs

Yokohama, Kanagawa, Japan

Conducted training focused on improved professional communication and increased effectiveness in meetings. Deliver customized English lessons. Assess student's language skills and provide feedback to staff on student ability.

San Francisco Bay Area

Work directly with clients, analyzing student loans and financial situation to qualify and enroll in affordable government sponsored loan programs.

Campbell, Ca

Managed company marketing. Responsible for creating content for inbound marketing campaigns, designing and updating company website. Produced automated marketing campaigns and promotional emails. Analyzed marketing data and made recommendations for marketing and public relations budgets.

Campbell, Ca

Posted company financial transactions in Quickbook accounting system. Worked with auditors to reconcile company books. Improved company file system. Processed physical and electronic deposits (EFT) for high volume events. Responsible for maintaining Merchant Level 3 PCI-DSS compliance.

Tokyo, Japan

Developed and manage a web based business focused on providing guidance and media products for maintaining mental and spiritual well being.

Tokyo, Japan

Manage work flow of student evaluation projects for internal customers. Proof reading and editing of student assessments. Rate English oral proficiency examinations. Provide feedback aimed at enhancing the quality of deliverables. Team with Japanese staff to complete projects.

Tokyo, Japan

Provided coaching for corporate customers focused on enhanced professional skills and improved communicative ability.

Tokyo, Japan

Taught English lessons in public junior high school. Conducted new teacher training. Designed and presented one day teach the teacher seminars for Japanese teachers of English.

Tokyo, Japan; Kumamoto, Japan

Managed an international staff of 18. Conducted evaluations and on the job training. Taught English communication skills to students of all ages and levels of ability.