Motor Industry Management Professional, Head of Aftersales SEAT & CUPRA Ireland. I have a contemporary view of the Motor industry both in terms of strategy and profitability drivers. My experience and education has allowed me to develop a clear understanding of the structure and business model organisations need to remain competitive and deliver a meaningful return on investment.Through a proactive approach and positive behaviour I strongly believe I create a value adding experience for internal and external stakeholders when I interact with them. Key member of Skoda Irelands World Aftersales Importer winning team in 2011 & 2012.