John Custy

John Custy Email and Phone Number

Services Management Educator, Coach, and Consultant at JPC Group @ JPC Group
Boston, MA, US
John Custy's Location
Boston, Massachusetts, United States, United States
John Custy's Contact Details

John Custy personal email

n/a

John Custy phone numbers

About John Custy

25 Service Management Experts to Watch in 2018 | 20 Best ITSM People to Follow on Twitter | Top 25 Thought Leaders in Technical Support and Services Management | IT Industry Legend | Ron Muns Lifetime Achievement Award | Distinguished Professional in Service Management - DPSM | DevOps Foundation - certified instructor | Kepner-Tregoe (KT Resolve) Instructor | Information Security Management Advanced Certificate based on ISO/IEC 27002 | Knowledge Centered Support (KCS) Certified Instructor | HDI Faculty member | ITSM Based on ISO/IEC 200000 - Manager/Consultant, Alignment of IT & Business, Support of IT Services, Control of IT Services, Management & Improvement of IT Services | ISO/IEC 20000 Consultant (ifSMF | )ITIL 4 Foundion/MP Certified InstructorITIL Managing Professional (MP)One of the authors of the ITIL 4 Managing Professional (MP) Create, Deliver, & Support (CDS) bookITILExpert | ITIL Intermediate - SS, SD, ST, SO, CSI, SOA, RCV, PPO, OSA | ITIL Practitioner | ITIL Service Manager | ITIL Practitioner - IPSR, IPAD, IPPI | Specialties: Service Management Education, Training, ConsultingKnowledge Management | Knowledge Centered Support (KCS) Certified Consultant | IT Financial Management | Security Management based on ISO/IEC 27002 | Develop IT Standards & Certifications

John Custy's Current Company Details
JPC Group

Jpc Group

View
Services Management Educator, Coach, and Consultant at JPC Group
Boston, MA, US
Website:
jpcgroupinc.com
Employees:
129
John Custy Work Experience Details
  • Jpc Group
    Jpc Group
    Boston, Ma, Us
    View
  • Jpc Group
    Itsm (Itil, Iso/Iec 20000, Mof) Iso/Iec 27000 Consultant
    Jpc Group 1999 - Present
    Provide Business Service Management consulting and training to organizations improve the quality of services delivered to thier customers.ISO/IEC 20000 Training & ConsultingITILv3/v2 Training & ConsultingISO/IEC 27001 & ISO/IEC 27002 based individual certification HDI Training
  • Hdi An Informatech
    Faculty Member
    Hdi An Informatech 1995 - Present
    HDI Faculty member teaching all HDI individual certification coursesHDI Support Center Standards AuditorHDI International Certification Standards CommitteeHDI Strategic Advisory Board Member
  • Zd - Sspa/Hdi
    Director Professional Services
    Zd - Sspa/Hdi 1993 - 1999
    Responsible for consulting & training delivery to SSPA and HDI membershipDeveloped first industry 'soft-skills' individual certification programDeveloped SSPA Suppport Center Certification (SCP)program
  • Groupe Bull
    Director
    Groupe Bull 1989 - 1993
    Les Clayes-Sous-Bois, France, Fr
    Responsible for Product and Process Quality
    View
  • Performance Management Software
    Product Manager
    Performance Management Software 1987 - 1989
    Product Manager for systems performance software for Wang VS systems
  • Minitech Vs
    Director Sales & Suppport
    Minitech Vs 1985 - 1987
    Responsible for US Sales
  • Wang
    Director
    Wang 1979 - 1985
    Rotterdam, Zuid-Holland, Nl
    IT Systems
    View

John Custy Skills

Knowledge Management It Service Management Service Management Itil Iso 20000 Iso 27001 Service Lifecycle Management Service Delivery Service Desk Social Media Incident Management It Management Business Process Improvement It Operations Problem Management It Strategy Business Alignment Configuration Management Change Management Governance It Outsourcing Process Improvement Release Management Process Management Technical Support Help Desk Support Consulting Information Security Management Metrics Itil Certified Strategy Business Process Disaster Recovery Professional Services Leadership Project Management Vendor Management Pmp Itil V3 Foundations Certified It Transformation Infrastructure Outsourcing Pmo It Financial Management Service Portfolio Management Slm Project Portfolio Management It Governance Service Catalog Problem Solving

John Custy Education Details

  • Boston University
    Boston University
    Innovation & Technology
  • University Of Massachusetts Lowell
    University Of Massachusetts Lowell
    Chemistry
  • Kt
    Kt

Frequently Asked Questions about John Custy

What company does John Custy work for?

John Custy works for Jpc Group

What is John Custy's role at the current company?

John Custy's current role is Services Management Educator, Coach, and Consultant at JPC Group.

What is John Custy's email address?

John Custy's email address is cu****@****hdi.com

What is John Custy's direct phone number?

John Custy's direct phone number is +171926*****

What schools did John Custy attend?

John Custy attended Boston University, University Of Massachusetts Lowell, Kt.

What skills is John Custy known for?

John Custy has skills like Knowledge Management, It Service Management, Service Management, Itil, Iso 20000, Iso 27001, Service Lifecycle Management, Service Delivery, Service Desk, Social Media, Incident Management, It Management.

Who are John Custy's colleagues?

John Custy's colleagues are Nompumelelo Mokoena, Tom Stanton, King Alexander, Warren Massey, Jeff Stoms, Leocadio Florez Montoya, David Buechler.

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