John Czerwonka, Pmp, Csm, Cpa Email & Phone Number

Sedona, Az, Us

Sedona, Az, Us

Coached business leader to adapt to changing economy by guiding him to redefine business strategy, overhaul staffing and compensation model, and create execution framework that leveraged quicker feedback loops for greater business agilityConsulted with executive team to strengthen their leadership skills in areas such as strategic planning and operational management, performance management and managing upwardsOvercame persistent accountability issues with staff by implementing KPI-driven operations framework that provided greater clarity to team and, together with a performance-based incentive plan, yielded more consistent performance and business resultsStreamlined business processes by eliminating unnecessary complexities, reducing handoffs and automating where possible to improve team morale and position the company for future growth

Richardson, Texas, Us

Used value stream mapping to design a streamlined Kanban workflow that transformed the company’s approach to problem management. These changes together with agile/lean practices like backlog grooming, issue swarming and accelerated feedback loops increased throughput by 40%Guided the problem management development group in the implementation of enhanced logging, improved root cause resolution and a perfective maintenance support strategy while strengthening relationships with product management, customer support and our integration partners to reduce defect backlog by 75%Built on local successes to create a problem management training and mentoring program coupled with a reporting platform that, as part of a company-wide governance model, provided teams with the tools, skills and motivation to drastically improve product quality and recover strained customer relationshipsProvided agile coaching to a struggling scrum development team, applying a principles-based approach that included working in smaller batches, shortening feedback loops and focusing on customer value to increase sprint velocity while improving team moraleEngaged directly with high profile troubled clients as the company's technical representative, restoring confidence with straight forward communication, a realistic recovery plan, and a coordinated cross-team effort to deliver on our commitmentsTurned combative interdepartmental relationships into collaborative partnerships by attending to the value stream to enhance communication, formalize handoffs and prioritize cross-team alignment to reduce average cycle time on integration issues by 25%

Atlanta, Georgia, Us

Matched company strengths against market opportunities to build branding strategy centered on state-of-the-art, subscription-based educational platformCreated strategic planning framework for 501(c)3, used as key building block for organizational vision, business strategy and action plan

Dallas, Tx, Us

(Centex was acquired by Pulte in 2009.)Negotiated new project management model for newly combined organization by leading first Scrum project, working across teams to adapt processes to fit an evolving agile mindsetCollaborated with shared service teams to re-engineer infrastructure best practices post-merger to better support agility and innovation while scaling to meet company's changing needsSpearheaded grassroots effort to integrate and pilot agile/iterative development as alternative project management frameworkLed effort to customize financial reporting system to accommodate dual accounting structures and facilitate monthly consolidation process until legacy accounting systems could be merged

Dallas, Tx, Us

Led web design, architecture and development efforts to redesign financial forecasting system resulting in robust, easy-to-use solution that reduced time to prepare financial forecasts by 25%Participated in design and development of paperless land approval workflow system that enhanced strategic business process for buying land while lowering printing and shipping costsEmerged as spirited team leader during times of crisis