John Randall Email & Phone Number

Columbia, Md, Us

Columbia, Maryland

Technology infrastructure leader for an internationally distributed company providing innovative AI healthcare solutions. Responsible for leading and managing the technology foundation and staff supporting the company’s vision and strategy. Our vision is to be the leading force in shaping a universal healthcare ecosystem, seamlessly integrating every facet of health and technology.

Annapolis Junction, Maryland

• IT infrastructure and network services leader for the largest US healthcare quality improvement company / trusted government advisor with locations in Maryland, Nevada, Virgina, and many remote users across the country (800+ users).• Led distributed 13-person IT infrastructure engineering organization supporting and innovating a complex, multi-region AWS cloud / onsite hybrid enterprise IT environment.• Directed IT strategic planning, $5M+ technology transformation projects, staff, contractors, vendors, network resources and services, operations, policies and procedures, audits, Scrum, SLAs, migrations, disaster recovery and business continuity, and data center.• Spearheaded strategic partnership efforts with Amazon; graduated company from Partner Transformation Program by passing AWS Foundation Technical Review (FTR) and Well Architected Review (WAR).• Built outstanding AWS relationships; propelled company to AWS Partner Network and Public Sector Program status.• Received company’s first-ever AWS certifications; mentoring and training others resulted in many others becoming AWS trained and certified.• Governed 25+ AWS cloud services; EC2, RDS, S3, Workspaces, VPC, IAM, Connect, CloudFront, Managed AD, Lambda, Systems Manager, Secrets Manager, Instance Profiles, Cost Explorer, and others.• Implemented hundreds of advanced technologies including AI, ML, NLP, and many more; aligned with Innovation Strategy and produced exceptional ROI.• Collaborated with other senior leaders; achieved critical company-wide work-from-home capability to reach secure, cloud-based AWS infrastructure prior to states’ COVID-19 lockdowns.• Brought significant Linux and analysis tasks in-house that were previously outsourced to contractors; seamless transition and produced substantial cost reductions.• Managed technology due diligence, migration, and integration efforts for company’s acquisition by a private equity firm; successful sale and merging with other companies.

Baltimore / Washington Area

• Consultant and strategic advisor for IT strategic planning, project management, and solutions.• Analyzed businesses’ IT systems and infrastructures including hardware, software, security, data - recommended / delivered new technologies aligned with goals and budgets.

Glen Burnie, Maryland

• Senior IT leader for technology services company with locations in Maryland, Virginia, and Nevada with 500+ users. • Led all IT functions for company including strategic planning, policy, budget, projects, staff, vendors, operations and support, security, infrastructure, data center, and help desk.• Authored and implemented CEO-praised IT Strategy and Roadmap - saved $200K.• Created business cases, assessed ROIs, devised budgets, and managed $500K+ IT projects.• Recognized as "Above and Beyond Customer Service Champion."

Columbia, Maryland

• Created and led all IT services and staff for a new IT managed services consulting franchise. • Provided IT leadership, virtual CIO services, architecture, project management, and technical expertise for businesses and nonprofits across the Baltimore / Washington area. • Top technical expert and advisor for all seven CMIT offices in the area. • Awarded CMIT's top international award of "Tech of the Year" in 2015 (#1 IT Professional out of all 144 CMIT offices in the US and Canada).• Maintained 100% of clients for over five years.

Montgomery, Alabama

Founded and led a start-up IT support services consulting business supporting nonprofits and for-profit businesses. Grew and maintained clients by providing excellent leadership, project management, and a strong IT support package. Managed the business, staff, infrastructures, networks, servers, workstations, software, documentation, testing, websites, and vendors. Maintained a 100% customer retention rate for over eight years.

Montgomery, Alabama

Worked at a large accounting firm managing the IT infrastructure, networks, servers, workstations, software, documentation, testing, websites, and vendors. Initiated new idea of providing IT support services to existing accounting clients - and turned that into a profit center for the company.

Montgomery, Alabama

Worked at a large insurance company managing the IT infrastructures, network, servers, workstations, software, documentation, testing, and website. Managed all IT resources and support across seven networked locations throughout Alabama and Georgia.