Highly accomplished senior IT leader, enterprise architect, and innovative technology expert with 20+ years’ experience as an IT Director, Senior Consultant / Virtual CIO, Project Manager, and Senior Network Engineer. Currently leading an internationally distributed technology infrastructure engineering organization for a company revolutionizing healthcare with AI technologies. I build and lead top-performing teams. Strategic IT leader for all types of businesses and nonprofits including healthcare (HIPAA, HITECH), technology services, finance, legal, insurance, social services, and others. Proven record driving business results through expert project management and delivering transformative technologies. In-depth personnel, contractors, and vendor management skills consistently produce powerful technology results. As an IT Consultant, I maintained a 100% customer-retention rate. I truly believe in providing exceptional customer service (internal employees and external customers). CORE STRENGTHS• Technology leadership / management / transformation• Staff and team leadership / management / development• Technical expertise / insight / business strategy alignment• Complex problem solving / troubleshooting• Communication / collaboration• Strategic planning / budgeting / project management• Cloud / hybrid technology solutions • Amazon cloud systems management• Enterprise IT architecture / infrastructure / systems / data / cybersecurity• Engineering / administration• Vendor / contractor management• Customer service
Listed skills include Troubleshooting, Management, Problem Solving, Information Technology, and 48 others.