John David Sfeir Email & Phone Number

Montreal, Quebec, Canada

• Led the development and maintenance of a research contracts database and a comprehensive financial monitoring system using PowerBI, responsible for project timelines and deliverables, enhancing operational efficiency.
• Delivered detailed presentations to stakeholders, summarizing project statuses and strategic financial insights, while ensuring projects met established timelines, budgets, and customer expectations through effective.
• Implemented enhancements to financial processes using PowerBI, managing sensitive data with the highest standards of confidentiality and integrity, and contributing significantly to the preparation and delivery of.
• Actively participated in meetings and training sessions, fostering a culture of continuous improvement and excellence, and ensuring the successful integration of new technology solutions into existing systems.

Montreal, Quebec, Canada

• Successfully upsold and cross-sold banking products, contributing significantly to the branch's revenue.
• Surpassed sales goals by 100%, highlighting proficiency in customer understanding and solution delivery
• Executed various financial transactions accurately, while providing customers with tailored advice on TD Bank's financial products and services.
• Ensured strict compliance with regulatory requirements and internal policies to maintain trust and transparency in operations.
• Addressed and resolved customer inquiries promptly, ensuring a seamless customer experience.

Montreal, Quebec, Canada

• Led store operations, including management, scheduling, and logistics, ensuring a smooth and efficient retail environment.
• Spearheaded initiatives that successfully increased store revenue by 28%, demonstrating strong business acumen and sales leadership.
• Orchestrated effective merchandising strategies, aligning product presentation with brand guidelines and customer preferences.
• Fostered a productive team environment, driving employee performance and enhancing customer service standards.