John David Sfeir Email & Phone Number

Montreal, Quebec, Canada

• Led the development and maintenance of a research contracts database and a comprehensive financial monitoring system using PowerBI, responsible for project timelines and deliverables, enhancing operational efficiency and decision-making capabilities across the department.• Delivered detailed presentations to stakeholders, summarizing project statuses and strategic financial insights, while ensuring projects met established timelines, budgets, and customer expectations through effective project management.• Implemented enhancements to financial processes using PowerBI, managing sensitive data with the highest standards of confidentiality and integrity, and contributing significantly to the preparation and delivery of project proposals and reports.• Actively participated in meetings and training sessions, fostering a culture of continuous improvement and excellence, and ensuring the successful integration of new technology solutions into existing systems.

Montreal, Quebec, Canada

• Successfully upsold and cross-sold banking products, contributing significantly to the branch's revenue.• Surpassed sales goals by 100%, highlighting proficiency in customer understanding and solution delivery• Executed various financial transactions accurately, while providing customers with tailored advice on TD Bank's financial products and services.• Ensured strict compliance with regulatory requirements and internal policies to maintain trust and transparency in operations.• Addressed and resolved customer inquiries promptly, ensuring a seamless customer experience.

Montreal, Quebec, Canada

• Led store operations, including management, scheduling, and logistics, ensuring a smooth and efficient retail environment.• Spearheaded initiatives that successfully increased store revenue by 28%, demonstrating strong business acumen and sales leadership.• Orchestrated effective merchandising strategies, aligning product presentation with brand guidelines and customer preferences.• Fostered a productive team environment, driving employee performance and enhancing customer service standards.