John Deel - "Always-On Change" Email & Phone Number

* Retired on May 2, 2024 - "Enjoying Life and Giving Back!" - Will entertain coming out of retirement for a significant and lucrative ($200+ / hour) contract opportunity leading large scale global change.* 10/2021 - 05/2024: rejoined corporate America with Capgemini as an OCM Lead serving global clients. * 07/2021 - 08/2021: OCM Lead for Global Central Finance transformation, 20+ Countries across 7 work streams. Contracted with PwC (the SAP S/4HANA System Implementer) - the client, (a $3.5B company with 10,220 employees), is a registered manufacturer of private label over-the-counter pharmaceuticals, with 70% of net sales from the U.S. healthcare system. * 10/2019 - 01/2021: Led complex merger/acquisition transformation @UNFI; UNFI, a $25B wholesale distributor of natural, organic and specialty products, with 55 US based Distribution Centers; OCM Lead for the transformation across UNFI’s strategic Supply Chain workstreams – Routing, Dispatch, Transportation Management, Demand Forecasting, and Inventory Optimization (contracted with The Bridge to help UNFI - awesome company and client!)* 07/2019 - 10/2019: served as OCM Lead for a global transformation of Salesforce Lightning @DocuSign; contracted with Simplus, a great Salesforce company!* 07/2018 - 11/2018: served as an OCM Lead (Transformation Specialist) for a complex digital transformation in the Healthcare industry - client confidential software application interfacing with EPIC (the global leader of Electronic Medical Record software); contracted with GENPACT to assist CIOX* 06/2018 - Present: Leading and advising clients who desire to grow/mature their OCM Practice – “billing” (generating revenue); “giving back” (developing growing people, tools, methods, approach); “selling” (business development).* 06/2018 - Present: Guest speaker, instructor, and evangelist for OCM, Behavioral & Cultural Change, Digital Transformation, Technology Adoption & Social Media (Podcasting & Clubhouse).

Paris, Fr

CAPGEMINIOrganizational Change Management Practitioner/Executive10/2021 to 05/2024* OCM Lead for a global/complex (multi-country/cultural) time and vacation management/reporting system.* Performed extensive research on the impact/use of AI when implementing OCM.* OCM Lead for a global technology company ($62B) and led the North American training workstream for a SAP S4/HANA implementation.* OCM Lead Architect/Practitioner for a $45B global convenience store company. Led the Change Management workstream focused on the adoption of a global Data Governance (DG) and Master Data Management (MDM) Solution.** John Deel has retired (taken a break) yet still the Chief Executive Officer of Closework Consulting Partners, LLC.. He is thankful and humbled to be branded by his customers as an Organizational Change Management (OCM) "sensei" and leader of the people side of change. John is known as one of the world’s foremost CHANGE experts. CHANGE is in his DNA - a true OCM practitioner “at heart” with over 32,107 client billable hours (globally) in the CHANGE space. He thrives working closely with business leaders and their employees who are facing significant and “always-on” change to remain competitive, relevant, and viable. John has exemplary passion for CHANGE and enjoys being a respected go-to leader of enterprise-wide change programs and an "icon of influence" for CHANGE around the globe. Business leaders are becoming overwhelmingly appreciative of the importance of OCM and their people in driving results and success. While others run from change, John seeks out these opportunities. He leverages his superb relationship skills and emotional intelligence, to become a "trusted adviser" within business functional areas and IT - shop floor to top floor, and associates to the board room. John believes people have the power to change – he is consumed making CHANGE less exhausting for them, achieving business results and success, and having some fun along the way!

Plano, Texas, Us

• Led and advised clients who desired to grow/mature their OCM Practice – “billing” (generating revenue); “giving back” (developing growing people, tools, methods, approach); “selling” (business development).

Dublin 2, Ie

• Served as Organizational Change Management (OCM) Lead Architect (Nov 2016 to Aug 2017) for the 7th largest commercial Bank in the US, leading their large-scale Customer Relationship Management (CRM) transformation (Siebel to Salesforce).• Led the OCM work stream (Oct 2015 to Aug 2016) for a large-scale transformation at the Saudi Arabian Monetary Agency (SAMA), Central Bank of Saudi Arabia (in Riyadh). Designed, developed and implemented the OCM capability for their strategic business initiatives and supported their overall business/banking transformation. This was one of the best client engagements in my entire OCM career and provided an excellent opportunity for professional/personal growth. Very willing and excited to share this experience moving forward with clients in the USA and abroad.Prior to SAMA, worked as an Organizational Change Management, Senior Manager, within Accenture's Assets and Operations Services (AAOS) team. AAOS has extensive experience and success working with asset-intensive companies—including oil and gas, metals, mining, chemical and utilities. AAOS is committed to providing strategic and cost-effective solutions to today’s critical business challenges and offers a comprehensive and proven suite of services to help companies operate their plants and assets in a reliable, environmentally friendly, safe and cost-effective manner.

Portsmouth, New Hampshire, Us

• Led the Organizational Change Management and transformation effort (complex merger/acquisition) for a national education company that provides innovative products, programs and services for PreK-12 educators. On track for operational performance improvements of $8M+ in savings. Comprehensive OCM program across 10 work streams (Order to Cash, Procure to Pay, Sales, Marketing, Merchandising, Finance, Warehouse Operations, Supply and Demand Planning, Revenue Planning and Business Analytics)• Developed OCM capability within Synergetics, worldwide.Synergetics is a privately held New England-based Management Consulting firm established in 1975. With two office locations in the US and UK, Synergetics operates internationally and employs over 150 professionals as analysts, consultants, project managers, and subject matter experts. As one of the largest “Implementing Consulting” organizations, we have completed over 1,300 business process implementations for a diverse client portfolio made up of leading industrial and service corporations. As such, we partner with Private Equity Firms, Small and Medium Enterprises, and Fortune 500 Companies across all market sectors. We build bottom line profitability and improve overall operating efficiency.

Seattle, Washington, Us

• Developed and led Change Management program (14 months) for a successful global ERP implementation (Microsoft Dynamics/AX) for consumer products company. Key deliverables focused on technology adoption and included project team setup/governance, stakeholder management, leadership alignment, global training/communications, organizational readiness and change measurements. Served as the OCM go-to practitioner wearing 7 hats: the OCM Developer, Designer, Implementer, Coach, Manager, Evangelist, Leader• Contributed to building Avanade’s North American Change Management Practice – delivery, business development and sales - first hire into the practice (11/28/11) and was instrumental in growing the capability and team• Specialized in sales/delivery of large scale (global) change programs in support of key enabling technologies – ERP (Enterprise Resource Planning), CRM (Customer Relationship Management), BI (Business Intelligence), Collaboration (Social) and Mobility• Recognized leader and expert in Change Capability Diagnostics (methods and tools for assessing an organization’s change capability and readiness) and in Change Measurement (methods, tools, metrics to measure change throughout the implementation process)

Rueil Malmaison, Paris, Fr

• Sold and implemented OCM programs and operational performance improvement solutions - results based via behavior change management, with improvements focused on people, process and systems (ERP, CRM, BI, CMMS, MES, SCADA and KM). Implemented solutions generated $30M+ in sales revenue with $100M+ in benefits/results delivered to the clients. Targeted Fortune 100 companies: Walmart, Energizer, UPS, FedEx, Walgreens, Target, CostCo, Procter & Gamble, and Defense Logistics Agency • Developed and implemented “Consultative Solution Selling” program (emphasis on blending change management with technology enablement/modernization) for the US Sales organization (Supply Chain - Logistics & Material Handling). Developed sales, marketing and delivery tools with value propositions focused in the following areas: Behavior/Organizational Change Management, Energy Efficiency & Management, Automation & Control Solutions, Asset Management, Security & Safety, Value Chain, Metrics & Analytics, Maintenance, and Personal Productivity.

London (Richmond-Upon-Thames), London, Gb

• Implemented OCM programs and operational performance improvement solutions – very results driven with key components focused on people (behavior change management), process improvement and technology (enablement/modernization). OCM programs involved the implementation/integration and combinations of the following systems - ERP, CRM, BI, CMMS, MES, SCADA and KM. • Design, development, leadership and implementation of key OCM deliverables included: enterprise change management plan (communications/training), change readiness assessment, stakeholder management, AS-IS/TO-BE process mapping (brown paper), KPI/RACI workshops, organizational design and skills assessment, leadership development, management control and reporting systems, systems implementation schedules, learning reviews and coaching. • Generated sales (directing OCM Analysis/Projects) in excess of $20M, with $60M+ in benefits realized by the following clients: Huntsman, Pioneer Chemicals, Rohm and Haas, Firestone, Valero, National Equipment Services (NES Rentals), North American Construction Group, Imerys, Church & Dwight, Schering-Plough, Bayer, Wyeth, Roche, IDEXX. Leadership of Analysis teams (6-10 people) and Project teams (12-18 people).

Dublin 2, Ie

• Developed and managed $12M operating budget for Accenture’s global Knowledge Management (KM) Solution Center – led 60 employees supporting 500 KM professionals serving Accenture's 45,000 Management Consultants.• Directed centralization of disparate KM application development teams into KM Solution Center. Led executive team for KM Solution Center’s Operational Effectiveness Study resulting in $4M estimated savings within the first 3 years of opening the Center and an additional $7M estimated savings by the end of year 5.• Developed technical career models for members of newly created KM Solution Center and used Dr. Meredith Belbin’s methodology for “Building high performance work teams”, increasing staff morale, retention and revitalizing confidence in career progression.

• Established Lotus Notes Solutions practice (consulting services) for startup company. Developed business plan; recruited staff; targeted existing and new clients; initiated business partner program; negotiated contract with Fortune 100 entertainment company (Disney) which has developed skills that would be helpful as a Managing Consultant. Generated profits within first quarter; influenced/improved product development; product won “Best of Show” award at Network World.

Armonk, New York, Ny, Us

• Exceeded first year revenue target of $1M as one of the initial 200 members recruited into IBM Global Services. Achieved 50% profit margin on engagements with Phico Insurance Company and BlueCross BlueShield. • Created/Delivered technical marketing presentations to prospective customers on office products for IBM’s Southern Area System Center. Sales team exceeded quota by 25% for 2 years straight, generating $36M in sales.

Bs, Computer Science

Post Graduate Studies, “Managing It” - Mit Sloan’S Center For Information Systems Research