• Lead and develop team of People Operational Leads, HRIS Analyst and Payroll team.• Lead and manage delivery of employee lifecycle - from onboarding to offboarding• Working collaboratively with wider People team• Countries supported: Ireland, UK, Spain, France, Italy, Singapore, Japan, Malaysia, Australia, US, Canada and Mexico• Responsible for ensuring HR compliance across our regions - reviewing policies and processes• Ensuring to optimise processes and automate where… Show more • Lead and develop team of People Operational Leads, HRIS Analyst and Payroll team.• Lead and manage delivery of employee lifecycle - from onboarding to offboarding• Working collaboratively with wider People team• Countries supported: Ireland, UK, Spain, France, Italy, Singapore, Japan, Malaysia, Australia, US, Canada and Mexico• Responsible for ensuring HR compliance across our regions - reviewing policies and processes• Ensuring to optimise processes and automate where possible• Using program management and people management skills to effectively execute People projects and actions• Annual budget and strategy planning for People function• Key projects- HR Tech stack review - including Payroll and HR transformation with migration to Payroll SaaS solution, and rollout of new HRIS.- Country compliance matrix Show less

• Consult, influence, and perform as a trusted advisor to build cross-functional partnerships and collaboration at all levels across the People and Legal teams to address compliance requirements.• In partnership with the Legal team, maintain awareness of and track new legislation, benchmark/research legal and regulatory requirements, and engage the right COEs/partners to ensure timely implementation of processes that follow new legal requirements.• Develop and implement ongoing audit… Show more • Consult, influence, and perform as a trusted advisor to build cross-functional partnerships and collaboration at all levels across the People and Legal teams to address compliance requirements.• In partnership with the Legal team, maintain awareness of and track new legislation, benchmark/research legal and regulatory requirements, and engage the right COEs/partners to ensure timely implementation of processes that follow new legal requirements.• Develop and implement ongoing audit processes and internal controls, analyze results, and develop appropriate recommendations to ensure and enhance adherence to compliance standards and mitigate risk.• Settle and lead mandatory HR compliance training requirements and solutions for delivery to Twilions in EMEA.• Establish and operationalize reporting governance to accurately maintain data, meeting the needs of global reporting requirements. Maintain and update documentation tracking systems and ensure proper recording, approval, and filing/retention of all documents received in accordance with established guidelines.• Countries supported: Ireland, UK, France, Germany, Netherlands, Estonia, Czechia, Serbia, Sweden and Spain. Additionally lead key projects for India, LATAM region and Global. Show less

• Supporting EMEA HRBP Lead for Trust & Safety in EMEA with strategic HR planning and execution.• Coordinate and drive delivery of People Plan strategy, including program management for projects managed by EMEA HRBP team.Projects: • Performance and Compensation review cycle for T&S EMEA org (approx. 3,000 employees)• EMEA headcount planning process for volume and non-volume orgs• Worked closely with HRBP Lead to build 2022 HRBP strategy - including… Show more • Supporting EMEA HRBP Lead for Trust & Safety in EMEA with strategic HR planning and execution.• Coordinate and drive delivery of People Plan strategy, including program management for projects managed by EMEA HRBP team.Projects: • Performance and Compensation review cycle for T&S EMEA org (approx. 3,000 employees)• EMEA headcount planning process for volume and non-volume orgs• Worked closely with HRBP Lead to build 2022 HRBP strategy - including goals/objectives, key measureables and program tracking through Asana. • Merger / transition of key focus country - transitioning workforce from third party vendors to direct employees. • Return to office: early stage planning / management of enabling return to office Show less

• Working as part of a small HR team of 3, collaboration with Head of HR to provide HR support across all eShopWorld locations• Headcount approximately 400, with teams split between Ireland, UK, US, NL and FR• Provide Strategic partnership and counsel to the Technology and Product leaders on talent development, performance management, employee relations, change management, organisational design, etc.• Demographic of staff primarily software engineers, product owners, scrum… Show more • Working as part of a small HR team of 3, collaboration with Head of HR to provide HR support across all eShopWorld locations• Headcount approximately 400, with teams split between Ireland, UK, US, NL and FR• Provide Strategic partnership and counsel to the Technology and Product leaders on talent development, performance management, employee relations, change management, organisational design, etc.• Demographic of staff primarily software engineers, product owners, scrum masters and other support functionsProjects: • Migration from old HRIS to new, and implementation of PeopleHR system• Primary point of contact and owner for HR queries during period of absence for Head of HR• Cover payroll responsibilities for approximately 6 months• GPTW accreditation process - assisted in the application and successful achievement of GPTW for eShopWorld Show less

• Work with the various P&L owners to deliver relevant financial information in support of growth and profitability targets being achieved.• Identify opportunities to maximise and grow revenues & margins.• Analyse all of the key costs drivers within our clients P&L and use this information to support client profitability maximisation.• Provide on-going reporting and analysis to highlight key financial trends, risks and opportunities.• Prepare monthly finance… Show more • Work with the various P&L owners to deliver relevant financial information in support of growth and profitability targets being achieved.• Identify opportunities to maximise and grow revenues & margins.• Analyse all of the key costs drivers within our clients P&L and use this information to support client profitability maximisation.• Provide on-going reporting and analysis to highlight key financial trends, risks and opportunities.• Prepare monthly finance performance pack – including provision of commentary on actual and forecasted performance. Show less

• In addition to maintaining HR BP responsibilities for my areas, currently working as Project Lead for key business project being implemented across five separate EMEA locations.• Scoping requirements with all stakeholders, documenting actions and milestones, driving project to success and communicating with relevant groups including client, managers and staff.

• Working in collaboration with colleagues across several EMEA sites with total headcount of 2,000 and individual responsibility for >300 staff. Responsible for department that has seen growth of headcount by 150% and expansion to established three new EMEA sites in 2018.• Provide a first-rate HR service to all employees across the business and deliver innovative HR solutions and managing HR metrics including Attrition, Engagement and Wellness.• Change management – experienced… Show more • Working in collaboration with colleagues across several EMEA sites with total headcount of 2,000 and individual responsibility for >300 staff. Responsible for department that has seen growth of headcount by 150% and expansion to established three new EMEA sites in 2018.• Provide a first-rate HR service to all employees across the business and deliver innovative HR solutions and managing HR metrics including Attrition, Engagement and Wellness.• Change management – experienced in rapid growth and team changes, to reduction and TUPE.• Employee Relations – responsible for grievance and disciplinary hearings. Represented cases to WRC and Circuit Court, liaising with IBEC and solicitors. • Drive improvement in people management capability across the business through both delivery of HR training and provision of advice.• Manage and ensure that the investigation/grievance/disciplinary process is handled in a fair and timely manner. Proactively monitor, update and implement best practice HR policy and procedure. • Work closely with Management to address areas of under-performance, implementing performance improvement plans as appropriate.• Analyse data, understand trends, and develop proactive solutions to further support business objectives and improve processes.• Employee engagement – employee wellbeing and wellness programs for department. Management and budget management of organisational level engagement activities.Projects include:• HRIS and people analytics for Majorel business unit• Involved in Great Places to Work • Rollout of SAP Success Factors• EMEA employee exit interview survey replacement Show less

• Managing team of 8 people across Dublin and Krakow.• Main point of contact for recruitment across the business, working towards challenging KPI and deliverables.• Key callouts: trained and ramped up four new team members, and successfully overcame existing client escalation with achieving recruitment hiring timelines for department expansion in Krakow.

Working on behalf of Manpower, on site at IBM, Ballycoolin, Dublin 15. Worked as part of a 4 person HR team with responsibility for up to 450 staff.