Josoft Technologies Email & Phone Number

Lucknow

Josoft Technologies Pvt Ltd is a Private Company incorporated on 17 December 2012. It is classified as Indian Non-Government Company and is registered at Registrar of Companies, Kanpur. Its authorized share capital is Rs. 100,000 and its paid up capital is Rs. 100,000.It is involved in Data processing. [This includes the processing or tabulation of all types of data. Provision of such services on (i) an hourly or time -share basis, and (ii) management or operation of data processing facilities of others on a time sharing basis; on a fee or contract basis].

Lucknow And Mumbai

• Manage out-sourced IT contracts with IT vendors and Service providers.• Responsible for smooth IT Operations in all Asia-Pacific countries.• Manage Server and Network components monitoring. Threshold monitoring and recommendations. Monitoring of E-mail for the Asia-Pacific region• Vendor performance review. Ensure that vendors meet SLA requirements.• Review, renew, existing contracts and also make new contracts with new vendors.• Operational management of 24x7 WAN connectivity between Asia Pacific countries like Singapore, Japan, Thailand, China, Taiwan, Korea, Malaysia, Australia, Philippines etc. • Managing different contracts with vendors / service providers like HP, MCI Worldcom, NCS, Getronics, etc.• Handling the team size of 3 project managers

Since 2003, I have been actively involved in the call center industry. Initially I started out as a Telemarketer and then quickly moved up the ladder as one of the top trainers and consultants in this industry. I have been training Corporations all over the globe for more than 7 years such as IBM, MCI, Pepsi Cola, Coca Cola, 3M, New York Life, Prudential, Century 21 International, Save the Children, National Relief Charities to name a few. Since 2005 I have focused on helping my clients with their inbound and outbound outsourcing projects in domestic, nearshore and offshore levels. We take the projects and engineer them by custom designing how the project is to be serviced.We will hand select the center and agents, we conduct the training, do the script development, customize the reports, offer ongoing coaching and consulting.My areas of expertise is setting up and reengineering calls centers, training sales, customer service, project management, supervisors and all associated depts. in a call center. My company provides recruiting services, secret shopper, assessments, remote monitoring services and many more areas within the development and launching of inbound and oubound call handling campaigns.

Mumbai

Call Center - Inbound & outbound (domestic & International)Healthcare Outsourcing (HCO)Human Resources Outsourcing (HRO)Finance & Accounting Outsourcing (FAO),Data EntryData StorageIT OutsourcingSourcing ( Placement )Manpower OutsourcingPayroll ManagementBackground verification

Cisco Sr. IT Recruiter (CFR) for busines analysts, sales, solution architets, engineers and IT personnel. Provider of full-life cycle and recruitment services to include; Targeting candidates, internet & network sourcing, profiling, presentation, and offer negotiations. Activities involve working with a variety of cross-functional teams; candidates, coordinators, sourcers, vendors and recruiters, as well as clients (managers directors, VP’s) and day-to-day interaction of support and services. Prior in-depth knowledge of HR, recruitment strategies, management and staffing solutions for strategic employee acquisitions. Motivated and experienced team playerwww.gtobpo.com

!!!!!!!! Richard is a hard working, focused guy. He manages his time wisely and focuses on activity. He also had the ability to demonstrate any of the products he sold (which was very rare for a sales person). He knew about the technology as well as the business problem banks and financial institutions faced....