John Ditto Email & Phone Number

Sacramento, California, United States

As the inventory manager at Cannagram, I was responsible for evaluating new product offerings and identifying potential weaknesses in our menu. Receiving products from vendors in a secure and compliant manner. Processing Metric transfers and compliance transfers to POS. Building item profiles in the POS system for sale on Weedmaps and company website.Managing aging inventory through promotions to keep inventory fresh. Inventory counts and adjustments in POS and Metric. Allocating funds and processing payments to suppliers.

Lincoln, California, United States

Territory Sales Account Managers at Stanley Brothers develop relationships with retail dispensaries and delivery locations to increase the companies presents in Northern California. Managing assigned accounts, and developing an aggressive pipeline of clients is your primary responsibility. Additional responsibilities include educating Budtenders and floor staff on the company brand, messaging, and products.

As a Territory Sales Account Manager you develop relationships with retail dispensaries and delivery services to expand Canndescent's product offerings in the California market. You take complete ownership over assigned accounts, develop an aggressive pipeline of clients, and become a product and industry expert. Responsible for educating Budtenders and floor staff on the company brand, messaging, and products.

Sacramento, California Area

Established new accounts, obtain orders, develop solutions, and build strong customer relations. Visit dispensaries, collectives, and other events as required, educating consumers and budtenders on Papa & Barkley products. Pro-actively engage with consumers at retailers. Measure promotional efficiency, track and manage Key Performance Indicators. Maintain working knowledge of Papa & Barkley products in order to be a subject matter expert. Drive trade-show events and programs.

Citrus Heights, Ca

Drawing on 20 years of experience providing technology to the hospitality industry, I provided best in class solutions, for any operation in need of menu board communication and lane timing. Personally responsible for all sales, customer satisfaction and retention, project management and business administration.

Sacramento, California Area

Started a new line of business, specializing in Quick and Table service restaurants. Responsible for cultivating opportunities in the Western United States with single and multi-unit franchise and corporate concepts. Specializing in enterprise and cloud based solutions for the Hospitality, Grocery and Retail industry. Built complete product offering leveraging long standing vendor contacts.

Sacramento, California Area

Responsible for Business Development in California and Nevada. Sales coordination for new and existing accounts. System installation.

Initially recruited to facilitate the building of the sales team in the Western United States. Promoted to the national sales manager position after six months. Hired and trained sales staff in several markets in the country. Developed sales tools such as quote templates, marketing cut sheets, tracking reports and accountability standards for the sales team. Created an exceptional product line through painstaking evaluation of vendor offerings. Working with the marketing department developed marketing campaigns for national accounts and regional specific offers. Doubled sales volume in year two to over 1.2 million dollars

Responsible for overseeing all aspects of the business, hiring and training of sales and support personnel, accounting and equipment procurement. Coordinated sales efforts throughout the company to include training on sales essentials and establishing quotas and goals for all team members. Supervised hardware service and software support mangers. Maximized customers technical support experience by employing customer satisfaction reporting and personally handling conflict resolution with the end user. Redesigned support billing procedures reducing billing cycle times to minimize accounts receivable exposure. Established new vendor relationships allowing the company to add complementary products increasing the overall revenue stream.

Phoenix, Arizona Area

Built a team of sales, support and service personnel to open a new branch office in a recently acquired territory in Southern Nevada. Developed comprehensive business plan encompassing initiatives designed to penetrate and grow targeted markets in the Las Vegas area. Missed first year sales projections by less than eight thousand dollars. Selected new branch office location. Handled all logistics electricity, alarm systems, signage, phone and network systems, and inventory management.Fully staffed new location to include sales, support and service personnel. Set sales goals and quotas to meet sales plan assumptions. Produced marketing materials to raise customer awareness of the new office. Interviewed vendors to establish a competitive product line including POS hardware, software, CCTV, wireless headsets and liquor control systems.

Directly responsible for improving customer’s installation, phone and onsite support experience. Managed and trained new and existing help desk personnel on POS products and customer service concepts. Increased the number of phone support contracts from 20 to more than 400 in a four year period.Personally managed key account relationships with large customer C-level executives (Robek’s Juice, Coffee Bean, La Salsa, and Tower Records) to ensure customer satisfaction. Collaborated with purchasing agent and accounting personnel to ensure the timely delivery of equipment to meet installation schedules and provide supply of replacement parts for onsite service. Provided project management support of major rollouts of up to 20 sites per month with several different concepts.

Charged with running the POS division of a technology consulting firm specializing in top tier networking solutions. Maintained install base of 400+ customers with hardware and software support contracts.Trained new outside sales representatives on exclusive company software solutions and custom built hardware.Consulted with local fabrication shop on the development of a new proprietary terminal station. Took new terminal through test phase and into general production.Determined sales forecasts for proposed new products through extensive use of Customer Relationship Management tools.