John D. Mcdermott Email & Phone Number

Charlotte, North Carolina

Charlotte, North Carolina Area

• Greeted and assisted all customers, including providing help with check-in, tagging luggage, ticketing changes, re-booking, and special service requests
• Boarded and deplaned flights, and escorted passengers, including disabled passengers and unaccompanied minors, from aircraft.
• Provided accurate gate, flight arrival and departure information, and answered general inquiries.
• Reinforced compliance with FAA, United Airlines, and airport regulations.
• Communicate changes in company rules and procedures, and mentor staff to improve performance and efficiency

• Maintained errors, omissions coverage, professional liability insurance
• Researched and understood thoroughly new policies, quotes, renewals, policy changes, and audits concerning business
• Managed maintenance of building
• Maintained files and administrative records
• Process, renew and keep accurate accounts for assigned personnel
• Provided excellent human resources management skills to organization

Mesa, AZ

• Builds customer base by meeting with potential clients and educating them on the services
• Performs collection activities
• Effectively maintains and retains existing customers by building relationships
• Participates in continued education to learn about new products and improved sales techniques

Laredo, Texas Area

• Efficiently built pallets to company standards
• Built orders for next day delivery
• Supported warehouse rotation and cleanliness to meet consumer health standards
• Leader on site representing 7 warehouse employees and achieving organizational goals
• Using electronic inventory tracking to scan stock and reconcile inventory
• Putting forward recommendations for operational policy, procedures and goals

Phoenix, Arizona Area

• Set and achieved organizational goals and initiatives
• Maintained appropriate documentation of 6 employee-related transactions
• Provided direct, comprehensive guidance to 6 employees in training
• Applied ethical business practices
• Implemented programs increasing sales 5 to 10 percent
• Building company image by collaborating with customers, community organizations, and employees

Phoenix, Arizona Area

• Provided efficient and safe delivery and pick-up of packages and documents
• Accomplished efficiently and safely maneuvering vehicles
• Complying with all governmental and corporate procedures.
• Accomplishes accurate and timely selection and inspections
• Generated sustainable and profitable growth

Greater Memphis Area

• Maintained 100 percent of safety procedures
• Upheld 100 percent of loading and unloading procedures
• Sustained ethical business practices
• Completing systematic transactions
• Accomplishing 99 percent of organizational goals and initiatives

Greater Memphis Area

• Ensured 100 percent use of safety procedures
• Compliance with company procedures
• Sustained communication with internal customers
• Maintained a professional code of conduct
• Encouraged 20 employees to perform responsibilities

Certificate, Entrepreneurial And Small Business Operations

Bachelor Of Science - Bs, International Business