John Mullan Email & Phone Number

Canada

Canada

Working on any slot related projects including GMS conversion, moves, installs and troubleshooting.

Burlington, Ontario

 Investigated new product / technology for gaming sites. Provided compliance assistance with I.T. division (ROM signature verification via Casino Link). Partnered with vendors and conducted needs analysis by investigating and evaluating new gaming related technologies with regard to feasibility and profitability within OLG venues while ensuring OLG and AGCO policies are adhered to. Provided technical guidance and assistance to all gaming sites. Created, supported… Show more  Investigated new product / technology for gaming sites. Provided compliance assistance with I.T. division (ROM signature verification via Casino Link). Partnered with vendors and conducted needs analysis by investigating and evaluating new gaming related technologies with regard to feasibility and profitability within OLG venues while ensuring OLG and AGCO policies are adhered to. Provided technical guidance and assistance to all gaming sites. Created, supported, maintained web based slot tracking database using WAMP. Subject matter expert in all aspects of slot game/configuration tracking. Created a policy/procedure for preventative maintenance routines for slot machines which reduced down-time from failures. Investigated and implemented improved packaging for CRT monitor shipment which reduced damage to shipped monitors. Developed Slot Machine Tracking Database (Slot File) by creating a web based application (in PHP, MySQL) for excel spreadsheet uploading which processed, updated the database, and marked-up the spreadsheet with color and comments as feedback to the sites (errors, recommended changes, pending upgrades, obsolescence). This enabled the ability to centrally to keep track of the state of compliance of all slot machines in OLG's possession. Show less

 Interviewed/hired new Slot Technicians for sites. Interviewed/hired Slot Bench Repair Technicians for repair lab. Delivered effective employee performance evaluation and coaching. Investigated and evaluated new gaming related technologies with regard to feasibility and profitability within OLG venues. Provided value to the corporation through the refurbishing of defective parts instead of purchasing new. Participated and assisted in the planning and installation of… Show more  Interviewed/hired new Slot Technicians for sites. Interviewed/hired Slot Bench Repair Technicians for repair lab. Delivered effective employee performance evaluation and coaching. Investigated and evaluated new gaming related technologies with regard to feasibility and profitability within OLG venues. Provided value to the corporation through the refurbishing of defective parts instead of purchasing new. Participated and assisted in the planning and installation of new slot sites in a team environment. Provided technical guidance and assistance to all gaming sites. Provided compliance assistance with I.T. division (ROM signature verification via Casino Link). Coordinated training for site slot technicians on new game platforms. Built an access database app for monthly billing accounts which imported transaction files, and created/exported billing details for each gaming site, and a master for the accounting department which reduced processing time from being a 2-person/3 day task to a 1-person/1 hour task. Created a more user-friendly/multi-user application for the tracking of inventory parts in the ability to separate the sensitive and non-sensitive parts which resulted in more accurate and efficient tracking of parts. Show less

Niagara Falls, On

 Deliver effective employee performance evaluation and coaching. Develop improved Exception Reporting and Service Reporting. Provide consultative and development assistance with Audit Net Win Analysis Assist in developing improved data handling techniques.

Niagara Falls, On

Part of the opening team for Casino Niagara installing 3000 slot machines. Effect repairs on slot machines and related systems, coin handling equipment and bill/note handling equipment. Carry out machine moves and conversions. Some circuit board repair.

Electronics Engineering Technician, Electronics

Studied analog and digital circuits, schematic drawings.

Computer Programing & Business Management, Computer Programing & Business Management

Studied computer programming and business management.

Ged, Electrical/Electronics Maintenance And Repair