Configured, maintained, upgraded, and administered Atlassian products Jira and Confluence, ensuring smooth and efficient operation while optimizing system performance.Implemented custom JIRA workflows, permission schemes, notification schemes, and screen schemes to standardize and reuse across multiple classes of projects, resulting in increased productivity and improved collaboration.Integrated multiple third-party plugins and apps to enhance the functionality and usability of Atlassian products.Developed and maintained a custom in-house app to automatically assign issues based on keywords in the summary.Implemented robust security measures, including data backup strategies and user access controls, to ensure data integrity and compliance with regulatory requirements.Developed automation scripts using Atlassian REST APIs and ScriptRunner to streamline various processes, reducing manual tasks and enhancing efficiency.Collaborated with third-party vendors to integrate Jira with external systems using REST API, webhooks, and other integration methods.Provided technical expertise and support for SASE-related projects, initiatives, and migrations.Gained hands-on experience with Zscaler Internet Access, Zscaler Private Access, and Zscaler Digital Experience.Documented SASE configurations, processes, and procedures to facilitate knowledge sharing and ensure compliance.

Develop and maintain internal engineering systems utilizing Python, HTML, JavaScript, VB Script, and SQL.Create web content delivery services and business-critical information systems.Customize content management frameworks to meet specific needs.Design and implement user interface features for web applications.Scale and optimize customer information management processes for improved efficiency.Develop backend systems to generate customer contracts as PDF documents using ReportLabs.Conduct thorough testing of development code to ensure reliability and functionality.

Develops custom web applications, templates, and layouts for CMSs utilizing Python, DTML, CSS, XHTML, and ZPT, ensuring compliance with W3C and Section 508 standards.Proficient in creating dynamic HTML using HTML, CSS, and JavaScript, and adept at leveraging advanced features of content management systems like Plone and Drupal for web application development.Implements web applications using three-tier architectural frameworks such as MVC (Model View Controller) and integrates them with various Relational Database Management Systems including Oracle, MySQL, Access, and SQL Server.Experienced in version control systems such as SVN, CVS, and MS Visual Source Safe, ensuring efficient collaboration and code management throughout development processes.

Developed custom web products and themes based on Plone, leveraging Python 2.6, ZOPE 2.12, and Plone 3.3.Managed the migration of users from a legacy database to an LDAP system and implemented Authentication and Authorization using LDAP.Created custom content types to capture data for rendering content on different pages and locations, and designed and implemented workflows for the website.Utilized HTML, JavaScript, and CSS for front-end development, and employed tools like Jira, Crucible, Hudson, SVN, and Linux for project management and version control.Migrated SQL scripts, Stored Procedures, and Triggers from Postgres to MS SQL Server 2005, ensuring seamless data transition.Wrote test scripts for integration testing to maintain quality and reliability throughout the development process.Played a significant role in migrating websites from various technologies to Plone4, including data migration from relational databases and older Plone versions into the Plone4 CMS.

Interpret functional requirements, research, plan, recommend, and implement web-based solutions utilizing the company's technical landscape.Provide web design recommendations, information architecture, and setup and administration of content management systems.Code, test, and deliver client-side solutions using Open Source and Java Technologies.Understand project and development plans and articulate roles, project goals, and timelines clearly.Establish responsible deadlines and personal work plans, adhering to coding standards defined by the company's technical management.Work closely with cross-functional teams, including project management, software development, quality assurance, and configuration management, throughout the entire lifecycle of an implemented solution.Document implemented solutions through the entire lifecycle to ensure appropriate implementation and support models.Facilitate all support and maintenance tasks for web-based applications.

Implemented an Internet filter and policy management tool to automate tasks related to filtering Internet traffic, serving as a crucial tool for management functions.Participated in client workshops to brainstorm ideas and document requirements.Engaged in requirement review meetings and obtained sign-off from the customer.Identified and documented use cases, and contributed to the design and creation of User Interface Specifications.

Led a team of 10 to 15 members, specializing in Open Source and Java Technologies.Engaged in client interactions during project initiation and implementation phases, facilitating effective communication and understanding of client requirements.Gained exposure to onsite client interaction and outsourcing processes, contributing to project success and client satisfaction.Assisted HR in recruitment efforts, leveraging expertise to identify and onboard top talent.Supported QA in obtaining ISO 9001:2000 certification, ensuring adherence to quality standards and continuous improvement.