John Pullen

John Pullen Email and Phone Number

Embed intelligence in every interaction. @ Ushur
John Pullen's Location
Marietta, Georgia, United States, United States
John Pullen's Contact Details
About John Pullen

I bring a value-driven operationalized approach to Sales Engineering placing focus on outcomes for customers along with utmost consideration for development and growth of resources.I enjoy building global teams (Zuora, Collibra) with a unified approach but also understand the importance of regional buying processes. Creating teams that collaborate along the customers' buying and expansion path is more important than ever in today's economy.

John Pullen's Current Company Details
Ushur

Ushur

View
Embed intelligence in every interaction.
John Pullen Work Experience Details
  • Ushur
    Vice President, Solution Consulting
    Ushur Oct 2024 - Present
    Santa Clara, California, Us
    Ushur delivers the world’s first AI-powered Customer Experience Automation™ platform that has been purpose-built, from the ground up, to intelligently automate entire customer journeys, end to end. Designed to deliver delightful, hyper-personalized customer experiences through rapid issue resolution and unified, omnichannel engagement, Ushur is the first-of-its-kind system of intelligence. It combines Conversational Automation and Knowledge Work Automation in a No-Code, Cloud-native, SaaS platform to digitally transform every step of the complete enterprise customer experience – from Micro-engagements™ to entire customer journeys.Backed by leading investors including Third Point Ventures, 8VC, Pentland Ventures, Aflac Ventures and Iron Pillar, Ushur’s Customer Experience Automation™ solutions are currently in production at some of the leading insurance providers across the globe including Irish Life, Unum, Aetna, Cigna and Tower Insurance.
    View
  • Radiant Logic
    Global Vice President Solution Consulting
    Radiant Logic Jul 2022 - Oct 2024
    San Rafael, California, Us
    Global Vice President of Solution Architecture and Pre-sales helping drive the adoption of the number one Identity Data Mesh solution.-GLOBAL RESPONSIBILITY AND OWNERSHIP OF SOLUTION CONSULTING & GLOBAL ENABLEMENT (PRE-SALES) REPORTING TO CRO/CEO-SERVED AS INTERIM CRO DURING EXECUTIVE SEARCH AND DELIVERED HIGHEST ARR IN COMPANY HISTORY-TRANSFORMATION OF SOLUTION ARCHITECTURE TEAM TO SOLUTION CONSULTING: REACTIVE -> PROACTIVE-INTRODUCED DATA-DRIVEN SOLUTIONING PROCESS-OVERSAW TECHNICAL AND ENABLEMENT INTEGRATION OF ACQUISITION OF BRAINWAVE GRC-HELPED DEVISE AI ENABLED PRODUCT DEVELOPMENT AND INTEGRATION OF PLATFORMS-HELPED DRIVE 100% CONVERSION OF PERPETUAL LICENSE MODEL TO SUBSCRIPTION IN LESS THAN 12 MONTHS-SHORTENED SALES CYCLE BY OVER 50% THROUGH-DROVE INCREASE OF ASP OVER 40%-40% YOY GROWTH WHILE MAINTAING ~+30% EBITDA MARGIN-INCREASED POV (POC) WIN RATE BY OVER 70%-HELPED DEVELOP GLOBAL PARTNER AND ALLIANCE STRATEGY AND BUILT SUPPORTING TECHNICAL TEAM-LAUNCHED GLOBAL ENABLEMENT PROGRAM AND HELPED DEVELOP AND LAUNCH CBT BASE CURRICULUM WITH CERTIFICATION PROGRAM
    View
  • Collibra
    Vice President Of Global Sales Engineering
    Collibra Feb 2021 - May 2022
    New York, New York, Us
    -GLOBAL RESPONSIBILITY AND OWNERSHIP OF SALES ENGINEERING (PRE-SALES) REPORTING TOCRO-CRITICAL FOCUS ON RESTRUCTURING OF TEAMS TO ALIGN FOR GROWTH AND SCALE (FLATTENINGOF THE ORGANIZATION, STANDARDIZATION, ACCOUNTABILITY)-HELPED ACHIEVE >50% YOY ACHIEVING $200M TOTAL REVENUE-MORE THAN DOUBLED THE SIZE OF SALES ENGINEERING IN 12 MONTHS WHILE SIMULTANEOUSLY DOUBLING THE DIVERSITY-CREATED NEW CAREER PATH AND LADDER PROGRAM FOR RESOURCES IN SALES ENGINEERING-REMODELED COMPENSATION PROGRAM FOR ALL INDIVIDUAL CONTRIBUTORS WITH VARIABLES-ROLLED OUT NEW SALES PROCESS GLOBALLY WITH COLLATERAL AND ENABLEMENT MATERIALS GENERATED BY SALES ENGINEERING● OVERSAW INTEGRATION OF A MAJOR ACQUISITION FROM A TECHNICAL & SALES ENABLEMENT PERSPECTIVE-INTRODUCED OPERATIONALIZATION OF SALES ENGINEERING WITH LEADING METRICS IN MIND-REFACTORED TECHNICAL EVALUATION PROCESSES (FROM DEMO TO POC/POV)-ALIGNED WITH POST-SALES FOR TRANSFER OF KNOWLEDGE AND INCREASED VELOCITY TO VALUE-ESTABLISHED AND BUILT OUT RFI/RFP/INFOSEC RESPONSE PROGRAM
    View
  • Zuora
    Global Vice President, Sales Engineering
    Zuora May 2019 - Feb 2021
    Redwood City, California, Us
    Global leader of Sales Engineering, ZSE's (Subject Matter Experts), and competitive teams.- Developed, introduced, and launched new global customer engagement program.- Restructured and realigned Sales Engineering resources globally for a standardized & scalable model to support growth and customer focus by flattening the organization, providing accountability throughout, and developing standardized repeatable models- Rolled subject matter experts into a customer success (CSM/CSA) organization and aligned technical architects into a customer-centric model for FY21 go-to-market strategy- Focused on employee enablement and career opportunities by establishing additional individual contributor paths mirroring growth opportunities for management while creating defined role definitions and career ladders - Aligned with external 3rd party to assess and design a new standardized compensation model in line with industry standards while incenting success and reward for performance- Assessed and redesigned customer facing demonstration library along with cross-sell and upsell collateral- Introduced collaborative POD-based team model aligning resources to engage and support customers- Recommended and supporting EWS system for customer adoption and value analysis
    View
  • Salesforce
    Strategic Advisor, Enterprise Business Unit
    Salesforce Oct 2015 - May 2019
    San Francisco, California, Us
    View
  • Salesforce
    Principal Enterprise Architect
    Salesforce Apr 2015 - Oct 2015
    San Francisco, California, Us
    View
  • Salesforce
    Master Solution Engineer
    Salesforce Feb 2015 - Mar 2015
    San Francisco, California, Us
    View
  • Salesforce
    Director/Solution Strategist
    Salesforce Nov 2013 - Feb 2015
    San Francisco, California, Us
    View
  • Salesforce
    Principal Sales Engineer, Strategic Accounts
    Salesforce Aug 2008 - Nov 2013
    San Francisco, California, Us
    ** #1 SE in the Big East, FY 2013** Key Talent Selection 2013Platform SpecialistIntegration AmbassadorCertified Salesforce.com AdministratorCertified Salesforce.com Developer
    View
  • Tibco
    Sr. Solutions Consultant
    Tibco Aug 2006 - Aug 2008
    Santa Clara, California, Us
    - High level technical liason for key accounts in the South East region- Provide a consultative point of contact for pre-sales engagements in enterprise deals- Scope and state POC engagements- Represent TIBCO nationally in visible roles- Provide key BPM/EAI support for the region- Member of BPM product advisory board- Complex Event Processing (CEP) experience- Airline related event focus
    View
  • Atlanta Furniture Direct
    President/Owner
    Atlanta Furniture Direct May 2003 - May 2006
    -Developed and introduced a new business model for the retail industry with a strong focus on direct marketing and operations management-Oversaw every aspect of the business from marketing and advertising to inventory management and accounting-Highly structured sales process-Developed and maintained international manufacturing, freight, and supply chain processes
  • Mro Software
    Senior Business Solutions Manager
    Mro Software Sep 2002 - May 2003
    Us
    -Hired to grow ITAM professional services worldwide-Quota carrying roll with engagement management and staffing responsibilities-Developed collateral for world-wide professional services organization
    View
  • Iona (Netfish Technologies)
    Principal/Sr. Sales Engineer
    Iona (Netfish Technologies) Jan 2000 - Sep 2002
    Helsinki, Uusimaa, Fi
    -Provided business support to product development and established functionality requirements to meet marketplace demand-Acted as liaison between global alliances and product development/engineering-Responsible for partner development and training focusing on EAI development and B2BI implementation-Areas of product expertise include: XML based transactions (EBXML, RosettaNet, etc), EAI, UDDI/WSDL, HTTP/S, and more
    View
  • Netscape Communications Corporation/Aol
    Sales Engineer/Enterprise Account Manager
    Netscape Communications Corporation/Aol Jun 1996 - Jan 2000
    Dulles, Virginia, Us
    -Team member of one of the fastest growing software companies in history-Acted as account manager for the company’s largest and most influential customer (FedEx)-Responsible for technical sales support-Performed select post-sales consulting and technical assistance to ensure a consistently high level of customer satisfaction
    View
  • Netscape Communications Corporation/Aol
    Esam
    Netscape Communications Corporation/Aol 1997 - 1999
    Dulles, Virginia, Us
    View
  • Morgan Keegan & Company
    Institutional Equity Analyst
    Morgan Keegan & Company May 1998 - Mar 1999
    -Series 7/63 Certified Broker Trader-Sole focus on emerging technologies and semiconductors-Balance sheet modeling responsbility for all institutional equities in sector-Helped to create the robust Fibre Channel industry today-Examples of technical and financial writings available upon request
  • Autozone
    System Analyst
    Autozone 1995 - 1996
    Memphis, Tn, Us
    View

John Pullen Education Details

  • University Of Virginia
    University Of Virginia
    Commerce (Management Information Systems & Finance)
  • West Point High School
    West Point High School
  • University Of Virginia
    University Of Virginia
    Mis/Finance

Frequently Asked Questions about John Pullen

What company does John Pullen work for?

John Pullen works for Ushur

What is John Pullen's role at the current company?

John Pullen's current role is Embed intelligence in every interaction..

What is John Pullen's email address?

John Pullen's email address is jp****@****rce.com

What is John Pullen's direct phone number?

John Pullen's direct phone number is +177043*****

What schools did John Pullen attend?

John Pullen attended University Of Virginia, West Point High School, University Of Virginia.

Free Chrome Extension

Find emails, phones & company data instantly

Find verified emails from LinkedIn profiles
Get direct phone numbers & mobile contacts
Access company data & employee information
Works directly on LinkedIn - no copy/paste needed
Get Chrome Extension - Free

Aero Online

Your AI prospecting assistant

Download 750 million emails and 100 million phone numbers

Access emails and phone numbers of over 750 million business users. Instantly download verified profiles using 20+ filters, including location, job title, company, function, and industry.