Configuration Specialist
Current• Responsible for participating in all raw materials review and validation• Responsible for ensuring system configuration is completed in accordance to requirements documentation• Support and follow key work process flows for Annual Enrollment, New Services Implementation as well as Acquisitions and Divestitures system build requirements• Complete self-QA on all system build work• Establish and follow global process documentation and report any discrepancies in documentation• Daily touch-base with necessary internal partners associated with current projects or tasks• Accurately maintain capacity and productivity measurements through utilization of task updates• Review open tasks daily; prioritize work and escalate when appropriate• Address any escalated or global issues related to system build for clients• Active participation in training sessions related to new system functionality and processesSince 1998, Businessolver has delivered market-changing benefits administration technology supported by an intrinsic responsiveness to client needs. It creates client programs that maximize benefit program investment, minimize risk exposure, and engage employees with easy-to-use solutions and communication tools to assist them in making wise and cost-efficient benefit selections. Founded by HR professionals, Businessolver’s unwavering service-oriented culture and secure SaaS platform provide measurable success in its mission to provide complete client delight.
