John Dray Email & Phone Number

Ammanford, Gb

Llanelli

At Cloud Genius Ltd, we offer consultancy, implementation and training in the use of Salesforce.com.We are the power behind Event Bridge, the revolutionary system to get information out of Eventbrite and into Salesforce: https://event-bridge.comOur #TrainingClub helps business owners and people who run #charities get better at it.Within the company we have Salesforce Administrator, Consultant and Developer credentials.The company also holds the CompTIA Accredit UK Trustmark+We work specifically with charities, not-for-profit organisations and small businesses to analyse their business needs and processes. we then help work out a specification for a Salesforce implementation and implement it.Advantages to these organisations typically include:low cost of ownershipincreased rate of donations/businesslow/zero support costsreduced administrative costsno servers to look afterextremely robust systemhighly configurable to the needs of your organisationaccessible from anywhere in the world with a web browserexcellent securitylow capital expenditure

London, United Kingdom

Contracted to work as a salesforce consultant, I have been specifying and implementing solutions based on Salesforce and the Non Profit Starter pack. Salesforce- Holder of current ADM201 administrator qualification- trained fellow administrators to pass 201 exams- inducted new colleagues/personal development programs- lead at training courses- helped with the Salesforce Non Profit User Group- Talend - big data manipulation project transitioning security settings, page layouts, objects, data, validation, process between two Salesforce instances ("seamlessly"!)- scoped out requirements for new Salesforce implementations- scoped out requirements to fit in with pre-existing frameworks to meet funders agreements- Created custom reports and report types. Fully up-to-date with the Spring '12 features, debugged workflows, created complex formulae, custom objects and permissions- Integrated Salesforce with both Apps from the AppExchange (Asperato and the Eventbrite connector)Where necessary, integrated the client's complex legal requirements into the development and output of the system. (For example, in the production of statutory reports for transmission to government agencies.)

London, United Kingdom

Ranked 6th in Europe as a specialist provider of IT services to Hedge Funds, Private Equity companies and other niche areas of the financial market. T/O in excess of £7m with over 70 employees.Hosted Services ManagerPrimarily responsible for the management of key functions including disaster recovery product, mail filtering and archiving products, third party web hosting, third party exchange hosting and other third party products. Direct line management of the implementation engineer. Proactively co-ordinate operational functions of all the departments as it relates to different projects. Other functions include structured support delivered to field engineers, network engineers and project engineers; effectively manage the partnerships with a number of vendors which includes Microsoft, VMware, Mimecast and also the Subscriber Product Licensing Agreements (SPLA) with Microsoft, Double-Take and VMware. Take the lead on managing the relationship with Mimecast, and improve the marketing strategies to highlight the FSA compliant features of the product. Successfully transformed the uptake level of the company's preferred email filtering/archiving provider from 1% to 25% within a 2 year period with annual revenue in excess of £50k.Implemented a new process that turned around the disaster recovery product from a poorly put-together product into innovative client-friendly product that worked when used during real disasters.Designed and facilitated a performance driven training programme for engineers to maintain compliance with the new Microsoft Gold Partnership

Orpington, Kent

Registered Social Landlord with services including collecting rent, repairs & maintenance and evictions.IT OfficerKey role was to maintain the IT systems at both server and desktop level and played a leading role in the process of managing the merger of the company's IT systems. Performed upgrades on bespoke housing management software and planned server migration/network migration/domain merger. Participated actively in setting up new servers and networks.Successful integration of all IT systems and infrastructure for the merger of Kelsey with Dominion Housing.Planned and implemented the merger process as part of Kelsey's responsibility, in full cooperation with the team from Dominion which resulted in a smooth transition.Successfully implemented a programme recovery system from an errant anti-virus program which falsely detected legitimate programs as viruses and was resolved with nil distraction and downtime. Upgraded the bespoke systems and introduced upgrade management that ensured future upgrades progressed smoothly which previously resulted in down time and data loss.

Extending NetworkOverseeing DR Automating Office Practices

Guildford, United Kingdom

Responsible for the implementation and roll-out of a 200 user distributed digital data collection system, to collect data on the activities of District Nurses, Health Visitors and other health professionals.

Bth, Theology

Ran the bar

Bsc, Physics

Activities and Societies: Symphony Orchestra Union SocietySymphony Orchestra