John Duane Email & Phone Number

Greater Denver Area

FTG helps companies build and run high performance software in the cloud. FTG focuses on Retailers but has technical competencies that cross industries, including:* Reference architecture development with Domain Driven Design* Microservices architecture and development* Responsive web design and development with expertise using React and Angular* Cloud.

Greater Denver Area

• Founded Radlyn LLC to provide the following consulting services:
• Microservices Architecture
• JavaScript architecture & development in Node.js, AngularJS, and React
• Responsive Web Design
• Agile Coaching using Scrum and Kanban

Greater Denver Area

• Cloud-based platform for collecting web content. Users can identify pages to be collected, the frequency of collection, and configure email notifications.
• Service components were built using Node.js and data is persisted in MongoDB Atlas. The Recite framework leverages Google Cloud and serverless computing and the front end was built using React.

Greenwood Village, CO

• Lead a team of Architects, Developers and Quality Engineers in the creation of eBags portfolio of e-commerce offerings including eBags.com and Handbags.com.
• Responsible for product vision, product definition and leadership of a team of Product Managers, Project Managers and User Experience Designers.
• Successes include: Wishlist (17% Conversion), Promotion Manager (world class discounting engine), Price Optimization (Revionics integration.)

Greenwood Village, CO

• Lead a team of Architects, Developers and Quality Engineers in the creation and maintenance eBags portfolio of e-commerce offerings including eBags.com, Handbags.com, CaseLogic.com.
• Key successes include: ground-up development of new website Handbags.com, Facebook social media implementation and sales channel growth via integration with e-commerce powerhouses such as Amazon.com, Walmart.com and.
• Responsible for the strategy and vision for Software, execution of Agile/Scrum methodologies and conversion of eBags' legacy ColdFusion code base to a.Net/C#/SQLServer infrastructure.
• Improved throughput and delivery to commitments via process improvements, most notably in the area of agile-based development processes and expanded focus on software architecture.
• Improved quality metrics by establishing a focus on 360° Quality with an emphasis on test automation.

• Led the integration of Voyant Technologies’ Global Services division into Polycom.
• Conceived and evangelized the concept of creating a “High Touch” organization within Polycom Global Services to provide Advanced Services to strategic accounts.
• Built an “Elite” organization consisting of 24x7 proactive support services, field services, project management and professional services to strategic accounts such as the Dept of Homeland Security, Microsoft, UBS and.
• Expanded scope in early 2007 taking responsiblity for all service delivery in the Americas.

• Led development of ReadiVoice, an audio conferencing application comprised of proprietary bridge hardware and an application server running under Solaris OS, for large TSP’s such as AT&T, Verizon and Global Crossing.
• Improved product quality metrics by more than 70% over a three month period during development of version 2.30.0
• Promoted to Vice President of Global Services in 2002: responsible for 30% of corporate revenue, service P&L, technical support, field engineering, project management, and enhanced services (recording & playback, web.
• Exceeded Service Gross Margin expectations by reducing expenses more than 20% to offset declining average selling price; increased customer satisfaction survey results by 9% over the same time period
• Member of leadership team that both acquired main competitor Octave Communications in 2003 and was acquired by Polycom in 2004; led integration of service business units and OCI product line

• Responsible for building and leading a startup mobile and wireless application development organization
• Pitched over 50 Venture Capital firms and Angel investors nationwide to secure funding
• Led the creation of a hosted mobile-enablement platform which allows mobile devices to access corporate information
• Formed partnerships with BEA & Aether to secure platform technologies; infrastructure built using J2EE running Linux
• Managed implementation of a hosted facility at Inflow and established corporate Application Service Provider guidelines
• Responsible for product requirement definitions and key account sales support

• Led a product development division which created merchandising, database publishing and e-commerce solutions
• Led first team within Quark to implement quality object oriented software engineering practices (Rational Unified Process) - delivered product on time and under budget (release 1.0 completed in less than one year)
• Personally designed/developed product prototype in Java which generated several early adopter agreements
• Created web enabled product architecture leveraging diverse technologies (J++, DCOM, MTS, OLAP, Java, RMI and JDBC) – all leverage XML to facilitate information exchange
• Coordinated development internationally between offices in Denver, Chicago, Germany, India and Singapore

• CARL Corporation was acquired by The Library Corporation (TLC).
• Key executive during tremendous corporate growth period (#126 on the Inc. 500)
• Led a variety of teams over the course of seven years: Engineering, Service, Product Management and Planning
• Conceived and developed many products including Kid’s Catalog, Everybody’s Catalog, CARLWeb, UnCoverWeb, NoveList and major components of the Integrated Library System
• Key role in sale of company to Knight Ridder Information; CARL is now a subsidiary of The Library Corporation
• Won innovative product awards for Kid’s Catalog and NoveList from industry organizations

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